Chat & Social > The Bar - General Chat
another dig at the AA - officialy the worst recovery company
Rangie3.0LtrDan:
With regards to the people who phone up and tell the AA or RAC what to send you wont get your wish. Imagine if they relied on everyone telling them it was an unfixable job. You would pay a hell of alot higher charge as instead of little VW vans or whatever they use now they would all have to have flatbeds capable of removing vehicles.
Personally i think the AA have done outstanding jobs, i have them as my cover on my disco and my previous normal cars and have RAC cover free on my motability car. The other thing is what if they were busy? The patrols get blamed for the delays when a computerised system is giving false information.
Also the main priorities are vehicles that are in an unsafe position, then disabled, then elderly people, then single women with children so on and so forth.
Thrasher:
Hmmmm...I have broken down in an extremely dangerous place, and waited 2 hours whileI winced at the almost smashes. Thanks AA.
I told them my automatic gearbox had gone bye-bye and dumped the ATF all over the engine and road....and they sent an escort.....*sometimes* they NEED to listen to the vehicle owner ;-)
Rangie3.0LtrDan:
Yes but as i say if they did then there would end up being more problems due to those people who know better! The other problem is people who say the customer service is crap, so would yours be if someone phoned you up and just ranted at you and gave you grief!
K9Jim:
i always tell them i'm in a dangerous position and blocking traffic causing chaos, then when they turn up i was helped to be pushed to the side of the road :twisted: :twisted: :wink:
i'm with the RAC always with me within the hour, gotta say better than the AA
The Fat Controller:
--- Quote from: "90HTDT" ---Yes but as i say if they did then there would end up being more problems due to those people who know better! The other problem is people who say the customer service is crap, so would yours be if someone phoned you up and just ranted at you and gave you grief!
--- End quote ---
i never used the word crap.all i've done is state my findings in a persolal situation with regards to my family.i didn't rant but i did express my concern for my family.the calls are recorded and the notes the folowing day showed that they(the AA)were given the information regards age ,disibility and poorly lit road so as my car was in the top three of your catagories it should have been rescued sooner.don't forget i was now at home 20 miles away unable to leave as two girls were now asleep and the ancient one was very tired
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version