Chat & Social > The Bar - General Chat
rac recovery a joke
muddyoffroader:
my mum broke in aberwristwith (i dont know how spell it but you get the idea) and we live in stoke on trent. when she rang em they said they would only take her to the nearest garage and she's got the full disability package they do.
long story short they took 3 hours to recover her and i ended up getting the recovery truck off my mate and fetching her myself. got in at 2.30 am.
carracarra13:
That is discraceful Id wright to them very firmly and tell them look Im appalled at the way you treated my mother who is disabled and pays extra for the disabled package and send them the ricovery bill, after all your mum is paying for a survice she is not getting along with many pepole why just excpt it they dont give you a discount they still take their monthly payment.
Saffy:
Long as they get my truck home there's two things I am happy to live with: a)The long wait b)The arrival of a technician in a van before recovery truck.
I have used the recovery to home services of the RAC quite a few times now, the cost of which if I had to pay myself would have been many times the membership fee.
Last time, it was a mudclub member that recovered my truck on a RAC flatbed from Surrey to Wiltshire, I forget who it was now.
dreadnought110:
I've had two very good recovery's from Rac and two from hell!! the worse was always down to subcontracters i.e driving at 70+ mph with my land rover on the back steering with elbows while eating sandwiches etc... the good ones, kept me extremley well informed the patrol man unfortunatly couldn't do anything (headgasket) but very nice bloke then they kept me informed when the breakdown would arrive (another subcontractor) very nice bloke good driver fellow land rover nut . :D a very long combination!!
Range Rover Blues:
I'm with the Caravan Club's Mayday recovery, it's green flag except that if my caravan gets a fault they WILL fix it/recover it and they WILL recover any trailer over 17 feet long, unlike all the others. Oh, it's cheaper too and if I break down going on holiday they take me to my destination then if they can't get the car fixed in time, they recover me home as well.
And when I ring up and say " the head gasket has gone on my Range Rover" a 7.5tonne flatbed turns up within the hour.
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