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More Ebay woes

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Wireless:
Yeah, I had a similar experience with Tamar 4x4, an online eBay shop, which I have to tell people to avoid like the plague.

First they refuse to answer any emails, then they don't send anything, then tell you the items have all been shipped together with one courier when you paid for separate postage for two other couriers (and your previous emails were all about reducing postage and sending via one courier), then they have the misguided idea of telling you your tone is all wrong when you complain and ask for a full refund, then they ignore all further correspondence, including my opening a dispute with PayPal and sending requests for the goods or a refund, and also when you then have to upgrade to a claim with PayPal they still refuse to respond.

Eventually, two or three months later you get back your money, but only into your PayPal account, and it's not enough to be able to withdraw it without incurring charges, so you have to play the eBay game or buy something elsewhere.

Great system.

diggerdog36:
Do you have his full address.
I would raise a dispute through paypal, they always help the buyer, Ive been on both sides of it, once when I bought an item that was fake, paypal refunded instantly, then when a buyer said the delivery took too long, then decided to tell paypal their item never even turned up!!!! Paypal just took the money from my account!!!  Even though I had proof of postage, I had to claim through Post Office, even though I knew they received them fine!!

SteveGoodz:

--- Quote from: Wireless on July 24, 2008, 04:21:49 ---Yeah, I had a similar experience with Tamar 4x4, an online eBay shop, which I have to tell people to avoid like the plague.

First they refuse to answer any emails, then they don't send anything, then tell you the items have all been shipped together with one courier when you paid for separate postage for two other couriers (and your previous emails were all about reducing postage and sending via one courier), then they have the misguided idea of telling you your tone is all wrong when you complain and ask for a full refund, then they ignore all further correspondence, including my opening a dispute with PayPal and sending requests for the goods or a refund, and also when you then have to upgrade to a claim with PayPal they still refuse to respond.

Eventually, two or three months later you get back your money, but only into your PayPal account, and it's not enough to be able to withdraw it without incurring charges, so you have to play the eBay game or buy something elsewhere.

Great system.


--- End quote ---

I can also recommend that folks stay away from Tamar 4x4. I bought some glow plugs from them (on eBay) for my 300Tdi ~ and ended up having the head removed to get one back out after it snapped off. It took a small claims court action to get the costs reimbursed.

Ridgeback:
I have never had a problem with eBay but a friend did, he was £200 out of pocket . It was the same sort of thing other people have mentioned and pay pal did not seem that interested. They said around 6 weeks to get the money back. The seller does not answer emails or calls and they were over 100 miles away. In the end we paid him a visit and he soon changed his tune, All money back!

I drive up to that area for work a few times a month. I'm sure there must be a few mud club members that would like to join me in asking for your money back in person!

Matt

ne jones:
Ive got my tyres :dance:

On the 4th attempt the courier got there while the seller was there, tyres were with me next day!

So now we gotta put all the baseball bats away again  :lol:

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