Chat & Social > The Bar - General Chat
Villans - NTL/Virgin media
davidlandy:
Mr Therm - I know exactly wot you mean!
the broadband and phone Im ok with - its the crappy TV service
and ringing then up constantly being on hold for ages
rung them tonight only to be told after 30mins of holding that their system is down and they cant help me
and when they first installed my cable they threaded through my confier in the front garden about 3 feet in the air! i thought cable was supposed to be underground!
Branson - SORT THIS OUT!
strapping young lad:
cable is supposed to be routed via conduit under your garden to your house wall
since you say the other services work fine its purely down to the tv...
what do you mean no tv? what does it say on the screen or do you get interference/
ive not got cable but have m8's who work for said company :)
however be careful when slagging of any company and naming them, they might get wind and get a bit annoyed
HSimmo:
They over charge for our broadband every month without fail. The broadband is generally very good though. And the phone service is cheap.
Just requires a phone call at bill time every single month. And every time you try to cancel it, it just gets cheaper!
davidlandy:
--- Quote from: "strapping young lad" ---cable is supposed to be routed via conduit under your garden to your house wall
since you say the other services work fine its purely down to the tv...
what do you mean no tv? what does it say on the screen or do you get interference/
ive not got cable but have m8's who work for said company :)
however be careful when slagging of any company and naming them, they might get wind and get a bit annoyed
--- End quote ---
lol - i know its supposed to be in a conduit or trunking thats why going over a conifer was mentioned!
by no tv, i mean that - the tv itself is fine , but the box wont boot up - it just hangs , sometimes it comes up with the virgin logo and stops other times it doesnt even go that far. Done everything theyve told me and still no use.
I'm not worrried about naming them (the forum maybe so please sensor it to 'the cable company' if u wish) as everything I have said is true and I have had loads of issues with them - it really is dire. if they want to argue that point to the contrary then let them!
Anyway I have now found a solution - I called them again to book an engineer - they will be here on THURSDAY! (ie a week :shock: ) so I called SKY instead and they will be here monday/tuesday to install a new system - I have let the cable company know and stopped the tv service. now I just wonder whether they will be any better!
Evilgoat:
Been through it all too :(
Internet connectivity would drop and nee dthe box rebooted. Shaw Cable in Calgary used the same dodgey set top boxes and about a month into the rollout, shipped everyone cable modems and disabled the ethernet on the boxed. I poiunted this out and asked if I could have a cable modem. I was told that they were only supplied to businesses and was not possible.
4 set top boxes in 3 weeks on and they decided to give me a cable modem, which worked flawlessly as predicted.
Also have an on going dispute about there being a £450 outstanding balance from 9 years ago at an address I never lived at.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version