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Quote me very unhappy

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datalas:
RAC ...

Rounded off the bolts to my alternator, declared they didn't have an alternator fan belt for a discovery, that it wasn't a "roadside repair", got me recovered home and charged me £500...

I would argue that my experience of their "repairs" has been less than pleasant.  Compound that with a three hour job to take off and replace all the bolts that they rounded and I'm not entirely amused.

Matt_H:
I quit the AA because after a recovery, whereby they replaced a fuse and didn't check the cause, the fuse broke another 2 miles away, so they came and replaced, it went a mile or so later so they came again and this time followed me home (in the dark with no lights).  When I got my renewal they told me I had reached the fair play limit and my renewal was going to be nearly £200!

With the RAC, they left Veronica stranded at the side of the M4 Slough Junction for 3½ hours on her own in the rain, when they (contractor) turned up they didn't even check the problem and just towed her home (end had come off throttle cable).  During her 3½ hours the police told her they were goign to tow her off if she didn't move soon because she was a danger and should wait in her car if she was getting wet!  When I spoke to RAC they blamed the contractor and funnily enough the contractor blamed the RAC!

Now I'm with no one!

I think I should join something again, I've enver had the RAC or AA fix anything succesfully over about 10 years, only ever towed somewhere so that's the cover level I want - any recommendations?

Matthew

datalas:
GreenFlag have recently been very good with Muddyweb and Tigger, they've always had a truck out within the hour and have always asked whether they want the vehicle (and trailer) towed to the show, or back home.

They also do two way recovery, so if you break down on the way to a site they'll take you there and then bring you back if need be...

they're quite cheap if you go via the caravan club too.

Bob696:
I am with britania rescue, not the cheapest in the world but myself and the wife are covered in any vehicle (aparantly if a coach breaks down they will even come out to that but only to take you home not fix it, cant vouch for that though  :oops: ).
They tend to send a local contracter recovery vehicle out in the first instance who will try and fix it otherwise they recover it. Quality probably depends on the area I suppose but not had a single complaint about them yet.

Jan:

--- Quote from: "datalas" ---RAC ...

I would argue that my experience of their "repairs" has been less than pleasant.  Compound that with a three hour job to take off and replace all the bolts that they rounded and I'm not entirely amused.
--- End quote ---


Sorry to hear that you have had bad times with them.... :(  :evil:
It must be the Welsh that are the best RAC repair boys...... :D  :D  8)

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