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Quote me very unhappy

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TULL:
Well tonight was a bit of a nightmare, my wife was stranded in my trooper,in the middle of nowhere with a burnt out clutch. So naturally called NU breakdown, "we will pick the car up but you will have to make your way home yourself" she is on her owm 9pm, in the rain 27 miles from home.So I had a massive argument with them, its seems we were miss sold the policy and in fact did not cover us to the same extent as the policy they said they could beat. Rcovery came they would not bring her home even though customer service said they would, and also could not recover car as they didnt know any garages in the area, even though they wre supposed to take it to one within 10 miles., I ended up paying £20to get the car and my wife home. not  a happy bunny .So when they ask to be quoted happy dont believe them.

SteveH:
Not good :( We were with the RAC 3-4 years ago, yesterday we got renewal documents through despite not being with them ( I get free cover with the insurance), scam to get more custom anybody...

Steve

dawdler:
Had something simular a couple of years ago in Denmark when we where on holiday

one of the bloke with us had a V8 Series 3 and he took out the top level of Europeon Breakdown cover with a certain BIG company who drive yellow vans and have only 2 letters in their name

When he took it out with them, at a cost of £90 just for the 2 weeks we where over there, he was told, "Yep , No matter what happens we will recover you back to the UK, Yes Denmark is within our Network so dont worry"

After a slight mis-adventure with the Series 3 the engine blow, white smoke the lot

Rang said recovery company, they said , we'll ring right back, waited, and waited, then they came back and said, Sorry you will have to leave you vehicle there in denmark as it is un-ecomical to recover it back to the UK because its not worth anything  :shock:

We managed to get it back to the UK ourselfs in the end, hireing trialers etc BUT, word of warningm READ THE SMALL PRINT

V8MoneyPit:
Had a similar problem when my wifes Seat Arosa failed to start at work. They could take it home or take it to a garage, but they wouldn't take us home and the car to the garage. The driver (from a local garage because it was out of normal AA recovery hours) had to call the AA call centre to authorise this. He warned us about the call centre an dialed them. He left the phone ringing in his cab for over 40 minutes and they never answered. He then gave up and took us home anyway! He said he would just have to lie to his boss the following morning. Nice guy. Just a pity he had to risk his job to do do the decent thing.

Anyway, glad your wife got home safely even if it was after much grief.

datalas:
grumble....

five hundred quid


grumble ....

:D

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