Chat & Social > The Bar - General Chat

Is it too much to ask?

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Terminus:
Most people who either work for UK call centres abroad or come to this country take an english first name - it's because it may be hard for people to pronounce their name.

Now this is not a race card and I'm sure everyone in every country needs and has the right to work as they please - but the ones that bug me are the ones who can barely speak english so don't understand 80% of what you say and end with a goodbye that reminds me of Apu in the simpsons with less feeling.

AbyssDJ:

--- Quote from: "Frankie-Boy" ---What annoys me is the very first thing they say is a blatant lie, ie- "Hello, my name is Kevin, how can I help you", Kevin, Kevin - how long has that been an asian name.  :shock:  :?  Humbug  :evil:
--- End quote ---


the guy in our local post office also has that argument! hello, my names phillip smith. hmm, and my names bavesh singh. i'm convinced that 90% of foreign call center employees just read (badly) from a script, and dont actually have any clue what they're talking about.

Llanigraham:
You want to try getting some of these call centres to realise that in Wales we speak a different language and therefore spell things, shall we say, a little unusually!
My bank told me that my town didn't exist as there were no towns in England spelt with a double L, and therefore I must live abroad. Don't think she realised that the UK includes other countries.

tomarse:

--- Quote from: "smo" ---
God dam money saving carp really gets my goat. Hows about doing something for the customer and employing people in this country who at least understand what is going on!  :evil:
--- End quote ---


If you dont like the way they do things then change to a different company. write them a letter or fill in a complaint form saying why (many have them on their websites) if it makes you feel better! (though they probably never read them!) :)

smo:

--- Quote from: "tomarse" ---
--- Quote from: "smo" ---
God dam money saving carp really gets my goat. Hows about doing something for the customer and employing people in this country who at least understand what is going on!  :evil:
--- End quote ---


If you dont like the way they do things then change to a different company. write them a letter or fill in a complaint form saying why (many have them on their websites) if it makes you feel better! (though they probably never read them!) :)
--- End quote ---


Like you say they never read em, so why bother!

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