Chat & Social > The Bar - General Chat

procomp shocks?

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TimM:
I had one break in exactly the same way, and it was from Paddocks.

I had to buy another shock, as i needed one ASAP, then when I sent the old one back they refunded me for the one I'd purchased including postage AND the postage to send the damaged one back.

Pro-Comp give a lifetime warranty, but there contractual obligation is to Paddocks not you, so it will have to go back to where you bought it  :wink:

thumbs:
tim m thats the same as i am doing! paddocks where very helpful and easy to deal with. new shock should be here tomorrow!  :D

discograham:

--- Quote from: "TimM" ---I had one break in exactly the same way, and it was from Paddocks.

I had to buy another shock, as i needed one ASAP, then when I sent the old one back they refunded me for the one I'd purchased including postage AND the postage to send the damaged one back.

Pro-Comp give a lifetime warranty, but there contractual obligation is to Paddocks not you, so it will have to go back to where you bought it  :wink:
--- End quote ---


Yes... I'de like to add that Paddocks do provide an excellent service.. and my postage was refunded also... thats why I go back to them... and would recommend them to everyone...

gords:
I bought mine direct from Explorer Pro-Comp. One leaked and had to be replaced. I phoned them up, they found my details in their records (I'd lost the receipt) and then sent out a new one for no cost ... and I didn't have to mess about posting the old one back 8)

Deal direct is the route I'd recommend :)

colintandy:
:shock: :shock: its very shocking that pun intended!  that the amount off people havin trouble with procomp shockers in the first place ok great that they will replace straight away but when you spend that amount of money on shockers they should not be failing as much as they do! i would recomend not to use them untill procomp start making a shocker that will do the job!  :(   buying cheap does not pay off a good thing to look at is the welds on them and how they been grinded down correctly .....this then becomes a very week link in the shocker then you put the weight of your landy on them :shock: a good majority of people using have failed on the welds...take a look at the australian 4x4 websites there aint many people using them on heavy trucks out there i dont expect they would last very well on corrugated tracks !

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