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Calling any PC Technicians / Nerds

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Elmo:
Sounds to me like you already have the cause of your problems, I used to have several XP3000 and XP3200 chips and they did run hot but NONE ran without paste - I bet your motherboard or heatsink manual/instructions specify the use of such.

As you say, why should you shell out cash to fix it if it is under warranty?

Evilgoat:
Elmo is right. That paste or a heatsink pad is essential. AMD are very particular about this being required. If they have the AMD tech buletins it will be in there.

It may be worth cutting your losses and taking it to a reputable repair shop and having them sort it out. Its never going to be right I'm afraid, they are awful.

At Novatech we used to spend a lot of time putting machines from them and a few other well known brands right. Defects usedto range from cables not connected to damaged or incorrectly installed components. We averaged about 30 PCs a week and in total over half were 'fix its' from this crowd.

My XP3200 is running with a 'silent' heatsink and fan from ThermalTake. The fan has a home-made card ducct bringing air from the rear case fan to the base of the heatsink and gfx card. and another from the top of both to the outside world. Whole thing sits at 37C

If you want me to look over it, PM me and I'll bring my tools etc with me to Billing and we'll sort it for you once and for all.

dew1911:
Thanks EG, That's a great offer and we'll get back to you on that one, I'm just worried about what it'll do to my warrenty.

Basically I've had 2 years of this PC and I've had enough, if it wasn't for the facts I'm skint and I have a Land Rover I'd have got rid of it and built my own by now.

Basically the techie is coming on the 27th to "sort it" (that'll be the daewoo)!

Evilgoat:

--- Quote from: "dew1911" ---Thanks EG, That's a great offer and we'll get back to you on that one, I'm just worried about what it'll do to my warrenty.

Basically I've had 2 years of this PC and I've had enough, if it wasn't for the facts I'm skint and I have a Land Rover I'd have got rid of it and built my own by now.

Basically the techie is coming on the 27th to "sort it" (that'll be the daewoo)!
--- End quote ---


2 years limits you a bit, most of the above mentioned acts only cover you a year, and TBH a PC can die after 18 months no matter how well its built.

The clincher will be how long its been nadgered and how many times its been fixed, if it initally died withing 12 months youhave them.

Also you'll be well within your rights to get a second opinion from another business. I can issue you with a written report but It'll need posting on headed paper etc as I run my own business.

See how it goes

dew1911:
It's been "nadgered" since we bought it, they have us on file as a pest I think, any CS Person we call has to scroll through our history file it's like the complete works of shakespear.

I'm almost at the stage of saying stuff it and dropping PC World altogether, but after we have payed for the Healthcare we expect them to be able to fix it!!!

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