Mud-club

Chat & Social => The Bar - General Chat => Topic started by: Ja1983 on August 17, 2007, 22:06:24

Title: Pro-comp springs - warrenty?
Post by: Ja1983 on August 17, 2007, 22:06:24

having clambered under the disco with a grease gun i`ve spotted a broken rear spring. As far as i`m aware Pro-comp offer a warrenty on their stuff?

  - is this still applicable if i bought them second hand on a vehicle?

whats the next step?


cheers

Title: Pro-comp springs - warrenty?
Post by: Drift on August 17, 2007, 23:22:59

They are only under warranty if you have your recite.
One of the guys from FOG has just found a faulty shock on his motor, called them and they would replace it if he had proof of purchase.

This was at explorer UK  :wink:

Title: Pro-comp springs - warrenty?
Post by: Guardian. on August 18, 2007, 11:14:35

warranty will only be with the origional purchaser i think you will find.
however, if you can prove they are in the warranty period, speak to procomp and see what they say, you never know.

Title: Pro-comp springs - warrenty?
Post by: cherokeegraham on August 18, 2007, 14:54:53

I got a replacement shock from explorer uk no problem, they didn't even ask if I had bought it from them.

Title: Pro-comp springs - warrenty?
Post by: Ja1983 on August 18, 2007, 18:03:06

hmmm, anyone got a reciept spare??  :lol:

Title: Pro-comp springs - warrenty?
Post by: chris.hunt22 on August 18, 2007, 18:46:42

I have sent my shocker back under warranty, the threads have pulled clean out of the bottom :shock:   I took it back to where I got them from and a week later they haven't even got round to sending it back yet :x  I am stuck with no Disco!  I should have just sent it back to explorer myself, I am not going to name and shame the parts people I use but needless to say I won't be using them any more!

Rant over!!

In answer to your question yes they are warrantied for life but you have to be the original purchaser and have a receipt as proof I'm afraid

Title: Pro-comp springs - warrenty?
Post by: markyd on August 18, 2007, 18:56:39

give richard a bell at explorer uk he's who we deal with :wink:

Title: Pro-comp springs - warrenty?
Post by: Xtremeteam on August 18, 2007, 19:56:43

are you sure it is a procomp spring?

as britpart springs are a nice shade of blue which match the procomp colour as you normally get the britpart springs with Procomp shocks

Title: Pro-comp springs - warrenty?
Post by: clbarclay on August 18, 2007, 22:29:48

Quote from: "Xtremeteam"

are you sure it is a procomp spring?

as britpart springs are a nice shade of blue which match the procomp colour as you normally get the britpart springs with Procomp shocks

Errr :?

Don't you mean Bearmach that are blue.

Rather than Britpart that tend to be Yellow (unless they are LR spec in which case they are black)
http://www.britpart.com/page.asp?MenuRef=59