Mud-club
Chat & Social => The Bar - General Chat => Topic started by: discograham on August 15, 2006, 13:26:14
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Rang Paddocks yesterday re my broken shock.
The replacement has just arrived... less than 24 hrs after my call....
Good service deserves reporting. Well done paddocks. :lol:
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just ordered a steering swivel kit from them
will report on the service when it arives
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I went to visit them on Saturday to get my snorkel and chequer plate...... they were very good. Asked if I had an arial cos it made a difference to the snorkel fitting and I asked about bumperettes for the back....... guy told me "They wont fit your Td5 love, wrong bolt configuration!" Most people would have sold me them anyway :shock:
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I've used Paddocks on a number of occasions. Last 2 orders had parts missing though, a bit dissapointing. However, correction of the errors in both cases was polite and efficient. We all make mistakes, but the key is to correct those mistakes in an efficient manner and they certainly do that in my experience.
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Paddocks work for me all the time every time.
however don't start me on XXadocks
Dazza
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yup same as mate, new shock in under 24 hours and credited refund back within 5 days, cant complain at that
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order twice great service both times the amont came to one amont online then when recived the goods charged us less on postage than the online price :lol: noy like eblag pay 5 times as much postage
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when going to the alps last year we went to paddocks with a shopping list, they told us not to take the really expensive things as we might not need them and they could UPS them to us. as it happens we didn't need them so they saved us a lot of money!
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I've used Paddocks on a number of occasions. Last 2 orders had parts missing though, a bit dissapointing. However, correction of the errors in both cases was polite and efficient. We all make mistakes, but the key is to correct those mistakes in an efficient manner and they certainly do that in my experience.
they sent me a lock barrel kit with half the bits missing, one phone call and a whole new kit was sent in less then 24hours. top company :D
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Well, the general consensus seems to agree with my thoughts... I hope someone from Paddocks reads these comments and gives themselves a pat on the back... top bananas.. :lol:
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I used to live up at Alfreton and essentially all parts for my first hybrid i built were from there and with the exception of a mix up on shock sizes they have always been really good to me, i wouldn't and couldn't find a bad word to say about them.
Silly things make me happy like going through the doors there and saying things like " you know the little thingy that goes to that bit what looks like a T shape thing have you got the washer for it?" and they know what i mean and they have the part.
coveting everything there is fun too :lol:
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Both BOB and DAVE who are usually on the counter when you go in are great guys and will do thier very best to help you,and as mentioned they will not sell it to you if you don't need it.Keep up the good work guys.