Mud-club
Vehicle & Technical => Range Rover => Topic started by: Hamster on December 12, 2006, 10:09:41
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I own a 2006 Range Rover Vouge Supercharged. Keeps breaking down (3 times in 5 weeks), and now I am in legal battle with the dealer and finance company - I want them to take it back!
I plan on selling sponsorship spaces on vehicle (£10 for 50 words) and raise money to crush it - seriously. This will send a strong message to Land Rover that they should value their customers. Anyone wanting details please let me know!
To date I have over 50 people pledging money (£5k) and a web site will be launched in 2 weeks. I am also preparing a professional media launch and have contacted all major motoring media.
Guys - this is your chance to show the world how crap Land Rover is, by having their flagship 4WD crushed!
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Would it be easier to reject it under the sale of goods act?
Sue Land Rover in a small claims court then take the monies to your local Jeep dealership and buy a Commmander
Wouldn't be as much fun I guess :wink:
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Would it be easier to reject it under the sale of goods act?
Not as easy as that..... The dealer has to have been given reasonable opportunity to repair the fault (s).... if its the same fault 3 times then there's an issue but if its differing faults each fault needs fair consideration, also this guy does not say how old it is.... or what the breakdowns are...
3 breakdowns on a car with so many bits / sensors and stuff.... think about it.
it could be 11.5 months old, in which case you can't just reject it, there would be a contribution required from the customer, and seeing what these are valued at in the trade, its not suprising he wants to reject it..... It would be easier to get rid of a dose of the clap than sell it!
I have a customer that's just bought one, to be registered before month end and the discount gained would settle a small 3rd world country's debt!
Apart from all that, 3 breakdowns in what could be 11.5 months..... on a Landrover..... is that not low?
As for telling Landrover about the quality of their product... Do you not think they know.... the people that matter at Landrover have them for company cars.... and have probably broken down more than this guy! you only have to look at threads on here.... people suggesting that Oil Leaks are only OIL LEAKS when there's a puddle when left for a couple of minutes and stuff like "when you need to worry is when it doesnt leak"
or that the only reliable thing about a running landrover is that it will breakdown soon...
Good luck with your case, but I think your looking for support in the wrong place! the people on here know their cars are unreliable but still love them, want them and strive for newer / different ones!
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Try asking for a swap, I would exchange mine for it, trouble is by the time I get there you will have had loads first.
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Car broke down 3 times in first 5 weeks I had it - I brought it when it was 4 months old. 2 Main faults being:
1. Gearbox fault - keeps locking in 4th gear and having jerky gear changes
2. Engine fault. Can lost power (could not accelerate). Had 40 miles fuel left on trip computer. Stopped car (rang Land Rover Assist) started car after waiting 45 minutes and drove another 5 miles and problem happened again (now 30 miles showing).
So - £65K I paid for it, is this acceptable?
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Also, if the hassle is with the dealership and finance company, why "send a message to Land Rover"?
What are the faults with the vehicle? [Edit: I see you answered that while I was typing. :wink: ]
Has the dealership actually sorted the faults?
If not then have you spoken to Land Rover Customer Service about it?
One last thought, if the vehicle is on finance then surly you are the "Keeper" not the legal "Owner" of the vehicle and therefore have no right to crush it?
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Dealer with Land Rover, Dealer and Finace Company. At the end of the day Land Rover built it. There exect words (and I have this in writing) is 'Land Rover does not take vehicles back'!
The vehicle is finance, but through minimal sponsorship, and I will chip in what I was going to spend in legals I can pay out and crush it - and broadcast it! Then I will place a banner on it saying something like 'I wish I brought a Lexus' and tow it round and leave out the front of Land Rover Dealers. A bit extreme, but after spending £65K and not getting any meaningful support I am fed up.
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THRASHER !!
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You bought the car 2nd hand.......
Why would LANDROVER buy back a 2nd hand car, your contract is with the seller, not the manufacturer and this is even more the case with a 2nd hand vehicle, it wouldn't even go to court, you could try the Finance Co... but TBH you'll just end up with adverse against you...
From a dealers point of view your issues are minor... yeah yeah I know that to you they're not.... but to them they are.
I am in the trade and have had issues with customers just like you.... the only way you'll "win" is if the dealer buckles, if they stand yjeir ground you'll be fighting this for ages!
Again, fyi your fight is with your dealer not Landrover, even buying a new car your contract is still with your franchisee not them, buying 2nd had distances you further.
Bet you a tenna it was already a "Buy Back" your one hope is that it was, and that it was sold new and bought back buy the dealer you bought it off, by contacting owner 1 you could persue your claim along the lines of the fact they sold it in full knowledge that it was a lemon... but its a long shot!
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Cheers Fudge,
I know this and am currently in legal with Lombard - they are subsequently engaging the dealer - it is a mess and has been going for 5 months - that is why I am at this stage now!
Just FYI - I have written correspondence from Land Rover - initially saying the issue was with the Dealer, then a second letter refusing my claim and offering me two free services. Strange when they have no obligation?
At the end of the day 5 months ago the dealer could have said - Lets help you out of this car - it obviously is not good, and even sold it on consignment and taken no commission. We would have all been happy.
Last Year Jeremly Clarkeson had an issue with his GT40 - made a phone call to ford and the next day he had £129K in the bank and a man came and took his car away. I am hoping that through media pressure the same will happen.
So far I have £5K pledged to get car crushed, from over 50 people. So hey, maybe as a collective we (myself and other sponsors) can send a message strong message of 'this is not how you treat customers' and get some publicity damage for Westover, Land Rover and Lombard.
This is the worst customer relations I have ever experienced and every single party declines responsibility. Westover also appear to have declined an 'independent assessor' to test the vehicle for 1000 miles driving to assess if it was fit for purpose (of which I would pay a third). I am awaiting confirmation from my solicitors.
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lol soooo funny
if i saw you at the side of the road with a crushed car specially one so expensive i would laugh so hard at you.
really whats the point crushing it, give it them back and give them all the time to fix it... to be fair if u can afford 60k on finance im sure u could afford a few hours labour! and then youd still have yaself a mint 4x4
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You pays your money and take your chance.
Its the way of the world,
Best of luck finding 6,500 people to give you a tenner to crush a car they could only dream of owning :shock:
Just put your dummy back in, get back in your pram and get it fixed,
And as for dumping it outside Land Rover.... I HOPE THEY ARREST YOU FOR FLY TIPPING
You may have guessed I feel no pity for you and my tenner will stay firmly in my pocket :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:
OH and at £10 for 50 words.... 50 people does not make 5k unless they write 500 words each......
:? :? :? At £10 for 50 words £65000 = 325000 words :? :? :?
:lol: :lol: :lol: :lol: HOPE ITS A LIMO OR YOU CAN WRITE SMALL PLUS YOU GOT 6 MONTHS TO WAIT WHILE ITS WRITTEN :lol: :lol: :lol: :lol: :lol:
You might find this offensive but you are either full of [PooPoo](edited), taking the pee pee(edited), extreeeemly stupid or you think everyone else is???????
(edit: And yes I had a bad day at work)
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show the world how crap Land Rover is,
NO. NUFF SAID.
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After reading this all i have to say is riiiiiight :?
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Last Year Jeremly Clarkeson had an issue with his GT40 - made a phone call to ford and the next day he had £129K in the bank and a man came and took his car away. I am hoping that through media pressure the same will happen.
Well enough said
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Your offer of free services is standard accross the industry, and although made by LR <insert> infact this would be provided by your stealer... upon acceptance you would close the matter (legally) and the dealer would put their offer in writing.... wording escapes me, I have a letter somewhere..... anyway the offer would state that the gesture was just that and not an admission of fault / blame....
IMHO you should give them the car, take a demo and ask the service manager nicely to use it for a few days once they've fixed it.... when they are happy with the car you might suggest they valet it for you, stick some go go in it and deliver it back to you.....
One dealer I worked at had an issue with a car, a 4x4 that used to cut out.... after loads and loads of grief and visits and parts the service manager used it, and still couldn't fault it but upon return to the cust it broke down....
Buy back time, but the service manager could not belive it.
The service manage asked the customer to take him out in the car for a long drive, immediately the cust got his car key out of his pocket, there were apporx 35 keys on the ring...(straight up) the cust only ever gave the garage one key!
the weight of the keys made the ignition barel break contact and made the car cut out and the immobiliser come on, the garage would NEVER have created this fault..... the keys were reduced and the fault rectified.....
If they are offering, give them another chance!
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but its got warranty left then all the work is done for free so your not loseing money
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Only a total idiot would think of damaging this car
I must be stupid to put all this on my car
I drive this and still get upset about it
I want your money to destroy a car you can't afford!
you can't afford it, I don't want it!
I make that about 50 quids worth? Do we get the choice of where it goes on the car and how big the letters are?
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@ hamster r u 4 real :? :? :? :?
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Hey, I misread that, the whole lot is only a tenner!
Any more ideas?
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so ur gonna crush a car for 5 grand un then carry on payin the rest of the 60 grand for sumit u dont have, thats just plain crazy or have i missed sumit
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He wants you to pay for the car, that's what you missed.
You can buy some space on the car for some message and then it gets crushed so no-one can read your message.
Hmm.
Mike
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yer i know, but hes never gunna get 60 grand cus the car aint big enough
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Do you think I could get 350 of you to give me £10 each for fifty words each which I will write on the side of my classic,
I’ll have it crushed and buy that LSE I always wanted, Save me fixing that bloody air suspension again :lol: :lol: :lol: :lol:
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Guys - this is your chance to show the world how crap Land Rover is, by having their flagship 4WD crushed!
Yeah, like you are going to get a lot of support on here :roll:
Good Idea - choose a forum full of land rover addicts to get them to pay for crushing your Land rover
I am pretty sure this is a wind up but in case it's not consider this - you should be thankful that you are in a position to be able to buy/finance a motor costing this much - if you no likee go buy a B*W and leave us all alone
People like you get on my tits
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Do you think I could get 350 of you to give me £10 each for fifty words each which I will write on the side of my classic,
I’ll have it crushed and buy that LSE I always wanted, Save me fixing that bloody air suspension again :lol: :lol: :lol: :lol:
How about £10 gets you 4" x 2" on my rangie and you can put your advertising on it for a month, Hey make it 2 months and I will drive round advertising whatever you like, as for crushing it.........
:twisted: " YOU CRUSHA MA RANGIE..... I CRUSHA YOUR FACE" :twisted:
As for the lse..... is that not also on air?? :wink:
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your right, the LSE is air, but i'd rather have the air probs on the car I wanted and not the 1 the wife chose, bless her cotton socks :lol: :lol: :wink:
even if it is a bit bling.
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You pays your money and take your chance.
Its the way of the world,
Best of luck finding 6,500 people to give you a tenner to crush a car they could only dream of owning :shock:
Just put your dummy back in, get back in your pram and get it fixed,
And as for dumping it outside Land Rover.... I HOPE THEY ARREST YOU FOR FLY TIPPING
You may have guessed I feel no pity for you and my tenner will stay firmly in my pocket :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:
OH and at £10 for 50 words.... 50 people does not make 5k unless they write 500 words each......
:? :? :? At £10 for 50 words £65000 = 325000 words :? :? :?
:lol: :lol: :lol: :lol: HOPE ITS A LIMO OR YOU CAN WRITE SMALL PLUS YOU GOT 6 MONTHS TO WAIT WHILE ITS WRITTEN :lol: :lol: :lol: :lol: :lol:
You might find this offensive but you are either full of PooPoo(edited), taking the pee pee(edited), extreeeemly stupid or you think everyone else is???????
(edit: And yes I had a bad day at work)
=D> =D> =D> =D> =D>
I get into my 1989 Defender worth less than one of the wheels on that Rangie and all the sympathy goes out the window.
The one consolation is that I own my Defender and not a finance company.
Caveat Emptor my friend Caveat Emptor
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I can sympathise a llittle with your predicament, we are currently taking a caravn dealer to court becasue they sold us not one, but two caravns that leaked like a sieve. Now had I bought it on finance that's where i'd be going. The consumer credit act obliges Lombard to wade in to your defense, have you now had any proffesional advice on this matter? Try Citizen's advice or look on the Yellow pages for a no-win no-fee solicitor who will probably give you an hour free.
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:?
Some people really do appear to have more money than sense
:twisted:
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It's a pretty good wind up though. Of course if the 50 people already sponsoring the crushing would step forward then I'm sure we'd all join in ...
Mike
(I wish I had 50 mates as rich and dumb as that - all my mates are full of intellect and brains)
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Sure they are DrMike sure they are! All people with cash are dumb asses arent they - tell you what take your aeroflot flight over to some part of Eastern Europe and live in a nice socialist regime - and you and your 'intellectual mates' can all get on your hooch and philosophise and theorise till the cows come home.
Matter is the car is garbage - I had a Range Rover Sport before and it was fine.
This is absolutely not a wind up, nor is anything I am stating non-factual. Trust me I have had the lawyers verify prior to this. At the end of the day I might not get any support - I am personally chipping £25K (which is what I am prepared to spend on legals). To some (most) this may seem madness, but when you have a young family, and one of which is disabled and you keep breaking down on Motorways and have to struggle with cars zipping by at 90mph to get them out of the car you might have a different mind set.
The whole issue is not so much about the car, it is more about the support offered. There is 5 months of correspondance that can not be fitted in to one forum.
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The people I know with large lumps of money do seem to fall into two groups. There are those that are very canny and they wouldn't be spending £100 to put a message on a car that will be pointlessly crushed and then there are the others.
Damn it you've dragged me into replying!
As someone said a wind up but quite a good one.
Mike
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not a wind up - sorry.
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If it's not a wind up why did spam it across all our forums? Bored?
If you are a yank you have lemon laws. Use them.
P.S. You can't get a supercharged "vogue" ..... you might want to check what you *actually* bought ;-) Or did you forget the SE?
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I am english, and it is the SE. I can send you all the details if you want. Black exterior, Parchment interior, 55 plate.
Why put it across the forums, to raise awareness. Why raise awareness, to get LAND Rover and Westovers attention.
At end of the day this is not what I want to do - trust me. But after 5 months of frustration you got to do something, right?
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Well...I have an 06 supercharged Vogue SE and have had no issues. Why don't you go to Land Rover and complain about the Franchise? I have done this before when my Discovery was badly treated by them.
Crushing your car will not achieve anything. Why don't you list the failures here so we can make an objective appraisal? What sort of resolutions have you had etc?
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Failures have been stated, but basically:
gearbox fault (gearbox locks in 4th gear) Fixed under warranty, returned 2 weeks later, unresolved at time of last breakdown (it would drive ok on open roads, but in city traffic would lock in gear and have all alarms and stuff going)
Engine fault - 40 miles fuel left in tank (as per trip computer) and engine loses power. It keeps running, I just cant accelerate. They tell me this was a fuel pressure issue.
Main concern is the support given. I am told it is normally good, but my experience has been terrible. Breaking down on sundays, for example, is not good as they can not get you a replacement vehicle and want to drop you off at the nearest train station.
And then the attitude of the dealer outright stinks! (but then towards the end I have not exactly been the nicest, most receptive customer either)
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It is not recommended to drive any catalyst equipped vehicle with low fuel levels. 40 miles is very little fuel - and any weakness in the system will show up. I have had mine down to 3 when looking for a fuel stop. Never again! But it would still kickdown etc.
Gearbox fault like that is one I have not heard of before, have you tried another dealer? Any of them will honour the warranty, also call Land Rover Customer Services - they will advise tech dept, and can also indicate another dealer for you.
Have you had any low battery situations? These can play havoc with the systems....
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Battery fine, and first gearbox fault was fixed by Hadley Green. I have only recently asked for a full history of the car now from land Rover and will take it into consideration.
Lets see what it says once it comes in.
Having said that - still have no confidence in it (the car) or the dealer. Some reason I really dont like being treated like the 'jam' between someones toes
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Am I to assume you are not the first owner? If not I'd definitely get a history of the vehicle!
Also.....see if you can find out the originating dealer ..... this can help ;-)
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Cheers - I am doing my best to get the history - originating dealer is who I purchased from (and vehicle was only 4-65 months old). Fingers crossed that they sold me something they knew was not fit for purpose. But this has already taken 5 long months to try and get to, and the previous owner will not talk
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When I had my last L322 (it was not new) I just rang the originating dealer with the vin number and they listed everything they had done and all warranty recalls it had seen without bother.
I guess it depends on the dealer ;-) In fact....I rang 4 dealers to try and track down some work it had done, and all were very obliging....worth a go?
All I said was I was the new owner, this is the VIN, could they list all work done as I was having an issue with the sound quality, and they went through the whole lot. Each of them!
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If I understand things right these newer vehicles log all the faults permanantly on the onboard computer; take it to an indipendant with testbook or even buy a copy of Rovercom (better use of your £500) and you should be able to interogate the onboard computer for the history.
Can I have the copy of Rovercom when yuou have done it?
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buyin rover com you have to buy the moduals on top or the softwere
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The onboard Computer does identify the fault - and it did on the Gearbox but did not tell them what the problem was - they had to to it.
No idea about engine fault - they just said fuel pressure problem.
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Fuel Pressure Problem.................
Read Thrashers Post........... Low Fuel = Grief!
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not a wind up - sorry.
THEN FILL IN YOUR PROFILE :?: :?: :?: :?:
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It is - what else do I have to put on it?
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Hamster,
I think the main problem with your profile is your location and maybe a name, most of us list these as a matter of course, but if you have a problem with that we will respect your anonimity.
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Hamster,,
Take to an independant and plug it in, as said already the faults will be stored, depending on which part of Herts you are in try
http://www.howe-engineering.co.uk
Don't crush the car its a waste we all love our land rovers no matter how many faults they give us, most problems can be repaired. good luck.
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Some people struggle to buy a £10K car if you crush a £60K car you are a fool even if you have all the money in the world.
Yep you have had some faults and your dealer is crap... whats new, I got a great deal on my car but the dealer was crap... Its life :o
Go to another dealer or trade it in for something else is my advice.
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trade it in for something else is my advice.
That appears to be what has already happened once already :shock:
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Where can i pledge a tenner?
Website?
8)
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i would off load the vehicle as quick as poss, trade in and get another.
it sounds like a friday afternoon car to me. ( built quick on a friday so they can go home)
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i would off load the vehicle as quick as poss, trade in and get another.
it sounds like a friday afternoon car to me. ( built quick on a friday so they can go home)
POETS day :lol:
Pee
Off
Early
Tomorrow's
Saturday :lol:
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You're prepared to lose £25K, but the car's worth £63K as I understand it, or it would be if it wasn't broken.
In that case, put it up for sale for £50K, freely acknowledging the problems, and somebody who doesn't mind fixing it will probably buy it quite cheerfully. In fact I could name 2 or 3 independent dealers who would probably be quite happy to take it off your hands, stick it in the workshop for a few hours and sell it on at a big profit.
Then you've only lost £13K instead of £25K. Seems like a good deal to me. Feel free to cut me in for 20% of the money you save. Is it really worth £12K to have the publicity of crushing it?
Option B is, I can give you the name of a garage who will almost certainly be able to fix the problems; even if it costs you a couple of grand, you'll be well in pocket.
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Some excellent advice. Need to make it clear this is more about sending a message to Land Rover / Westover / Lombard - not about best financial option for me. I want to send a message of 'treat your customers properly' (no matter if the spend £3K of £70K!)
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I totally get that you want to send a message to LR, but surely the best option for you is to get it fixed up under warranty, keep a record of how you've been treated and go to Watchdog etc - then you get yout RR fixed (and can then get rid and get a non-Friday arvo motor) and you get the publicity you want this to have.
I also reckon from what I've read, at this stage you should be more p*ssed off with the dealer than LR themselves, but apologies if I'm not understanding all the interaction you've had so far.
Don't crush it - just get it fixed - and raise hell about the lack of service you're getting from the dealers - put them out of business, not LR.
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The issue is Land Rover actually were the ones who wrote me a letter saying they would not take the vehicle back. Initially the dealer was supportive and asked LR for assistance to help me get out of a difficult situation. Once LR officially said no it went downhill fast - and all goodwill was lost.
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UPDATE: Just got my reply from Land Rover Assistance where I requested a list on all assistance / warranty claims on the vehicle. They state, and i quote 'Due to the Data Protection Act, I (Land Rover Assist) am unable to comment in respect of assistance records prior to you becoming the registered owner'. I think this is bull dust, as the information I request is on the car not previous owner - the only information I asked for was relation to date, Fault report, outcome......
Anyway - they still stuffed it and gave me a fault PRIOR to me owning the vehicle. On the 06.02.06 the vehicle had 'Transmission and Engine System failure'.....The plot thickens - me thinks they may have have sold me a 'faulty vehicle' (returned by first registered owner)......
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.tough one
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think this fella needs his head sorting
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Report this misuse of the Data Protection Act to the Information Commissioner. This could well be a violation - gets them into more trouble :)
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hmmm, tell you what, instead of crushng it, just give the vehicle to me, i will be more than happy to take it off you then all your troubles will be gone :roll::lol:
-Will
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this day and age, whatever you buy and however much you spend, it still may throw up faults.
Take a look at the Ford GT owners !! :lol:
You can spend 150K on a car and it may still have faults. But if the Dealer Manufacturer sorts it out, thats fine.
Its deep stuff to come onto Mud Club saying your are planning to crush a Range Rover Sport because it has 3 faults, in fact its nearly laughable, and i'm surprised this thread has gone on for so long !
This really is pathetic.
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Had a similar problem with a different car, friday afternoon special.
I picked it up on Saturday on Sunday called out the assistance as bits started to fall off it.
It would spend friday night driving from Surrey to Yorkshire, Saturday at the dealers being repaired and Sunday driving back down to Surrey and developing a new fault.
Got the Manufacturer involved who came and inspected the vehicle and said yes it should be returned, but it is up to the dealer, not the manufacturer.
Spoke to a Barrister, who was my law lecturer about the legal resolution, goods unfit for purpose etc.
He replied, if this comes up in your exams that's the answer, but in real life, unlikely. Too big a precedent to set etc.
So I went to another dealer told them everything and took the best deal I could.
Lesson learnt, would never buy from that group of dealers or that make of car, and when asked by friends tell them what happened to me.
But I'm over it now, and despite Moneypit spending a lot of time in the Garage, she sems to be behaving herself at the mo, I love her to bits and will probably stay with LR for some time.
If you want to get the message to LR, put the details on a piece of paper, get it checked by lawyers and hire a billboard outside LR HQ to put it on.
But get the RR fixed and get rid if you don't want it and find something you do like.
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Thanks for the PM Hamster. Explaining things :)
I think that the Real problem here, is the support from Landrover and after sales care.
OK it may be second Owner, but its still under warranty, so LR should be looking after a Customer.
Customer satisfaction keeps business moving forward.
I bought a New car a couple of years back, it wasn't as good as i was expecting it to be, also it had loads of developing faults.
Dealer kept saying - They are all like that !
I got fed up in the end and part ex on and now own a Audi.
Still a few faults, that dealer cant / wont sort out.
But i'm just tired of it all now, I'm getting great service from my Nissan Dealer though :)
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The entire service / support situation stinks with most manufacturers I guess.
The entire issue is frustrating - anyway lets see what comes back from my legal guys now. I am hoping this new correspondance will be the information I need.
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If you are prepaired to throw 25K down the pan, pass it in my direction.
OR failing that give it to charity - Far to often the rich are prepaired to waste money just to show they have it!!!
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Sure they are DrMike sure they are! All people with cash are dumb asses arent they - tell you what take your aeroflot flight over to some part of Eastern Europe and live in a nice socialist regime - and you and your 'intellectual mates' can all get on your hooch and philosophise and theorise till the cows come home.
Matter is the car is garbage - I had a Range Rover Sport before and it was fine.
This is absolutely not a wind up, nor is anything I am stating non-factual. Trust me I have had the lawyers verify prior to this. At the end of the day I might not get any support - I am personally chipping £25K (which is what I am prepared to spend on legals). To some (most) this may seem madness, but when you have a young family, and one of which is disabled and you keep breaking down on Motorways and have to struggle with cars zipping by at 90mph to get them out of the car you might have a different mind set.
The whole issue is not so much about the car, it is more about the support offered. There is 5 months of correspondance that can not be fitted in to one forum.
shut up. :x
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reading this topic makes me sick with anger.
the whole fact that money is no issue in this, as you have said many a time in this thread, and you are happy to crush a 60K landy to prove a point? [Edited]? are you INSANE? go get yer head sorted out.
i dont know about you, but i can barely afford the upkeep on my pride and joy, and i dont know how many other people on here, (but i doubt not many) have 60K to throw around, and then CRUSH a car?? are you out of your mind?
if your that stupid, why dont you give the car away you F****** fool. or do what the rest of us do and fix it. sort yourself out.
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reading this topic makes me sick with anger.
the whole fact that money is no issue in this, as you have said many a time in this thread, and you are happy to crush a 60K landy to prove a point? [Edited]? are you INSANE? go get yer head sorted out.
i dont know about you, but i can barely afford the upkeep on my pride and joy, and i dont know how many other people on here, (but i doubt not many) have 60K to throw around, and then CRUSH a car?? are you out of your mind?
if your that stupid, why dont you give the car away you F****** fool. or do what the rest of us do and fix it. sort yourself out.
=D> =D> =D> =D> =D> =D> =D>
BUT ](*,) ](*,) ](*,)
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Guys.....owning one of these...if mine was not working I'm pretty sure I'd be just as annoyed. In fact....I'd being doing as much as I could to get someones attention.....
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im sorry thrasher for being so agitated by this fellow.
im sure he is upset, and fine to be, but then again, all he has to see is the amount of trouble us guys go through fixing our own landys... and all he can worry about is CRUSHING a v. nice (for me only ever a *Dream* car) because something has gone wrong....
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I don't know why he doesn't just get his butler to fix it :lol:
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At end of the day it is not about the car - that is the point some are missing. It is about Land Rover and the Land Rover network and how they do not appreciate the customer. Dont put a value on the car, put a value on how Land Rover and the dealer network should support all valued customers and enthusiasts. That is what this is all about, simple as that.
At end of the day if this makes someone high up and LR stand up and take notice and say 'hey this aint right' then the value of all this has been delivered.
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how can you not put a value on a 60K car?
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:lol: :lol: This thread is great. Its about time a consumer confronted these high end manufacturers for sub standard service and/or vehicles. As for the stroppy "shut up's" and "f****** Fool" comments. swagger back to your dirty old cheap and probably rusty off roaders and consider what the owner of a Mercedes E class 0r 7 series BMW would be making of this Extremely poor service. Good luck with the sponsorship cause Hampster. I hope you get as much as you can AND make a point to Land Rover. I'd like to make a donation but unfortunately i'm not that rich :wink:
Darren
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At end of the day it is not about the car - that is the point some are missing.
???? then why crush it???
I can see your point, it would pee me off, I think you just gone about it in the wrong way :?
'Help me crush my Range Rover' to get attention????
To me it is like walking up to a man in the street and punching him in the face to get his attention when a tap on the shoulder would get a better response???
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swagger back to your dirty old cheap and probably rusty off roaders
1974 series 3 station wagon.??????????? :? :? :?
Yes mine is old, too bloody right its dirty :twisted: and a little rusty in places, BUT I am not complaining
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Just to clarify a little - you were sold a 'friday car' and the dealer knows this?? then CAB or similar should be able to point you in a better direction...believe me 1 crushed RR isnt going to worry Land rover, as their interest in the vehicle ended as soon as the first dealer paid for it - and also if you want to see complete 38 tonne artics full of crushed brand new RR's and Sports take a ride around Land rover just after they have done safety tests - or when they find out there is a major fault in a batch :shock:
2nd option is cut yout losses and 'drop' the range rover and buy another vehicle - sure you'll lose money - but that will happen on ANY vehicle!
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swagger back to your dirty old cheap and probably rusty off roaders
1974 series 3 station wagon.??????????? :? :? :?
Yes mine is old, too bloody right its dirty :twisted: and a little rusty in places, BUT I am not complaining
Mine too. Cheap dirty and really quite rusty in places. But then its only used for a bit of fun and cleaning crap from the garden. My point was people in glass houses shouldnt cast ispersions. My main car is an 06 Vauxhall Monaro vXR (not in the same price brkt as the Range rover) but i would be mighty pee'd off not to get the best in aftersales service for my 30k (original outlay) Plus mine was also second hand. Let some other sucker take the depreciation :wink:
Darren
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Thanks for the PM Hamster - despite the [throw it] taking I can sympathise with you
The problem is I can't get my head round the fact that despite spending 60 odd grand in the first place you are now willing to chuck another 25 grand down the toilet - all for what ? - matter of principle ?
Welcome to the real world - Landrover obviously don't give a toss about your RR and the dealer is trying it on big time - see sense man, get it fixed at another dealer or better still an independant, sell it and move on - you will lose less than you are prepared to spend fighting a lost cause
Buy yourself another marque and I hope you have better luck than this time round
Life's too short for all the hassle - enjoy your obvious wealth and count your blessings :wink:
Family Drat - if you don't like dirty, old , rusty off roaders and/or their owners - what the hell are you doing on here ?
:wink:
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yup V8kenny, i replied, almost the same thing to his pm - funny, great minds think alike eh kenny?
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funny, great minds think alike eh kenny?
More like fools seldom differ ! :lol: :lol:
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Cheers everyone, a bit of an update:
Solicitors contacted me yesterday - the Dealer abd Finance Company are now accepting the 1000 mile independent test - so this is good!
On the flip side it is tough getting the vehicle history - they just wont provide it (other than the one they sent me by mistake (where it broke down form 'engine and transmission failure' about two weeks after the first owner purchased it. It would be good to get this history, but hey you can't win them all!
Got to be happy that the vehicle is going to be assessed by an independent and their decision is binding! Might be light at the end of the tunnel yet!!!!
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Thank goodness you have decided not to crush it, that was breaking my heart.
On a serious note have you asked your solicitor to request the service history, they may think they can bull s**t you by saying the data protection act won't let them tell you (which is B/S as you are not asking for the identity of the owners just the history of the car) but they may respond differently to a solicitors request.
Worth a try.
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I can apreciate the frustration here BUT
LR dealers and LR are NOT the same thing. And given how many of these get borked on the factory floor, crash tests, shipping damage etc and the fact yours is paid for it will make NO difference.
I know there are issues with the newer RRs and Disco 3's and Thrasher will testify to this, but you crushing yours would make no difference to my buying one (if I could) at all. I know somoene who had a Disco V8 second hand (2nd owner) and after a year of arguing with the dealr and LR the whole thing went bang and died spectacularly. No money back, cost of car lost etc.
And they now drive a brand new RRS. You are up against brand loyalty and you wont win.
Get the car sorted, get the money back/flog it and buy something else. And I think you'll get a surprise when that goes the same way too.
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Hamster
I am trying really really hard to be on your side but something is puzzling me
I have just read through the thread you have posted on LRUK site and it appears that the RR has been fixed, and has been for some time ?
Why on earth are you paying £1000 plus/month in repayments and spent £10,000 to date in legal fees for a motor that has been fixed ? :?
I wonder if it more to do with the fact you have found out it has had previous other faults, which I presume were fixed under warranty by previous owner (who seems to be happy with land rover/dealer service given to him judging by the fact he is hardly falling over himself to help you (unless he has been given hush money :wink: ) ), and you are peeved having forked out £65k - buyer's remorse even ?.
If it is indeed a matter of principle you should be commended (or commited to the nearest loony bin ) - sell the damn thing - it's fixed in land rover's eyes - you have spent enough of your time and money on this
I am disapointed to see you trying to get forum members on that site to write letters to the CEO of land rover complaining of poor customer service - it's your fight - you sort it out either way
I wish you well whatever you choose to do but this is my last comment on the matter :- GET A GRIP - LIFE'S TOO SHORT !!!!!!
:roll:
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V8Kenny,
I have only just found out about the faults from previous owner. The reason I have not picked it up is simple - if I collect the car I am saing it is 'fit for purpose' and I have no come back on the Dealer (or network). They (LR and the LR Dealers) drag out the 'resolution' hoping you will go in and pick the car up, thus making it no longer a faulty vehicle.
Trust me I am not happy about leaving the car there, but at the end of the day it was breaking down every 1000 miles (or 1.5 weeks)....It was impacting on work, and more importantly my families safety.
Everytime they say the car is fixed it just breaks down again - simple as that........
Anyway hopefully the independent expert will test it soon and this will be concluded one way or another.
cheers
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how can u think that taking the car away means that u are saying the car is fit for purpose, what u are doin is picking up a car that you have been told has been fixed.
take the car away and see if it breaks down again. not much els you can do, apart from waste loads of money tryin to get a message across to LR, as said before, THEY WONT CARE IF YOU CRUSH IT it will just meen they dont have to waste time fixing it anymore
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how much do you want for the lemon/friday car
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if your gonna crush it, just do it - post the vid on youtube
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Killer - cos that is the law! I can send you all the correspondence if you like!
If I pick the car up it is saying I am satisfied and fit for purpose. having said that if you are a lawyer (and obviously better than the ones I am using) then lets chat and you can help me out!
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First dibs on the back seat if you crush it- been looking for an RR seat to turn into a Top Gear style sofa for my bedroom!
A few hundred towards the £60k cause isnt much but every little helps (as tesco say) :lol:
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I'm not suprised at Land Rover's lack of interest in their products and after service, I have had bad experience with LR in the past.
I am an mechanical engineer and bought a second hand Discovery with 60K on the clock 11 years ago, I soon found a rattling coming from the engine and discovered that the woodruff key on the damper pulley/crank shaft had been badly "fitted" during build, the key was loosely fitted and wore away the key and the slot in the shaft.
I sent my findings in a mechanical presentation to LR explaining from an engineering point of view what had gone wrong and how it had been badly fitted, LR said that as the car was second hand they could'nt give two **cks. My main point was that who ever owned the LR it should not develope a major mechanical defect within 60K! and I proved it was a badly fitted part.
A mate of mine had a similar aged/miles second hand Shogun that developed a problem with it's engine, the engine was replaced without any fuss by Mitsubishi even though he was not the origial buyer.
I did the repair myself, at my cost and made sure it was "fitted" properly and I have to admit, despite what many people say about LR's, my Discovery has now done well over 180K and in the 11 years I have owned it, it has never let me down, done everything I've eveer asked it to do (like towing my caravan all over Europe) and been a fantastic car, if only Land Rover were as good at after sales as other manufacturers. :twisted: :evil: :evil: :twisted: :evil: :twisted: :evil:
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Ive seen this before
http://www.crushmy307.co.uk/
A guy on the pug forum is doing/saying exactly the same thing.
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I'm really surprised that so many forum members rose to nibble at troll bait. Hamster posted a provocative post saying he wanted to crush a new car the day after he registered on the forum. It's like nobody here has ever seen a troll before. Wow. Here we are five pages and nearly a month later still debating the subject as if it were plausible.
Scott
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so its not crushed yet ?
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probably not
:?
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It is not crushed yet - as stated LR started being more ammicable - but alas it looks like a stalling tactic on their side.
An independent engineer was agreed on to determine if the vehicle was fit for purpose - LR view on an independent engineer is a 'Land Rover Regional Technical Engineer'...Now that does not seem to indepndent to me!
I would rather resolve than Crush, but this is not a joke. The main intent was to highlight the lack of support and interest LR and the dealer network have in their loyal customer base! Basically if something goes wrong they treat you like dog crap, and make out it is a priviledge to spend significant money on their car and have it break down - 'part of the LR experience'.
Just an FYI - my wifes Chyrsler Grand Voyager broke down on the weekend, and the service and attention given was sensational. LR should pay attention to the competition!