Mud-club

Vehicle & Technical => Not Anything Listed Above.... => Topic started by: Tel on June 14, 2010, 15:26:34

Title: castor correction arm warning
Post by: Tel on June 14, 2010, 15:26:34
well after a spot of playing at harbour hill on sunday i noticed the steering felt abit funny so i had a nose underneither anyone notice the problem

(http://i472.photobucket.com/albums/rr84/turbotel/SDC10091.jpg)
(http://i472.photobucket.com/albums/rr84/turbotel/SDC10090.jpg)
(http://i472.photobucket.com/albums/rr84/turbotel/SDC10092.jpg)
Title: Re: castor correction arm warning
Post by: jay2578 on June 14, 2010, 15:55:59
Yep, that`ll do it!! :shocked:
Title: Re: castor correction arm warning
Post by: Tel on June 14, 2010, 16:14:59
ive sent the company that made them for me an email as i wasnt impressed to see that happen could have killed my whole family if i was on the motorway

will see what he has to say about it before i name and shame
Title: Re: castor correction arm warning
Post by: Highland_Defender on June 15, 2010, 20:47:42
Ouch, glad its not me that supplied them.

Title: Re: castor correction arm warning
Post by: Tel on June 16, 2010, 11:19:38
still no reply even after calling him and asking him to look at the email
Title: Re: castor correction arm warning
Post by: Disco Matt on June 16, 2010, 12:50:57
I think my next move (after replacing them with some decent quality parts, or even standard arms and castor correction swivels) would be to take the faulty component to a qualified fabricator and ask them what they think. A written report stating that they're not fit for purpose would be a good starting point if the supplier continues to fail to reply.

I don't think it would be unfair to name them either. Whatever they do now, there is a fair chance that other people are driving around with potentially lethal parts made at the same time as yours (if it's a bad batch of steel, or bad welding, or whatever, it is unlikely to only happen to one part). They should be warned before something goes horribly wrong. If the supplier comes back with a solution you're happy with then you can mention that too - I think anyone else with parts from the same batch would be justified in asking for theirs to be checked with X-rays or ultrasound and replaced if not up to scratch.

They have already made the error, what matters now is how they deal with it.
Title: Re: castor correction arm warning
Post by: Range Rover Blues on September 10, 2010, 13:59:54
Well I'm an engineer and I think they are utterly shocking.  I doubt very much testing was done before they went on sale.
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