Chat & Social > The Bar - General Chat
An example of exempary service........NOT
denviks:
well it seems their service is bad across the board then...
after a call to the land rover parts dept i didnt know weather to laugh , or cry, but i was definatly shocked.
last week i noticed that my core plug just above my starter motor on my 300 tdi discovery had a small rust hole at its base. it had a small leaking going on.
so instead of messing about with other suppliers i called my local land rover main dealer. after waiting for an hour for a call back i asked about a replacement core plug....
simple?
the chap on the end of the phone really wasnt sure what i was talking about so i took the steps of explaining where they were and what they looked like,. eventully he found them on his screen. i asked if they had any in stock. after 5 mins he came back and said they didnt and he had to order them in batches of 5 at
Ralph Hardwick:
Many apologies guys. I have no problem in naming the garage it was Stratstone Woodford Land Rover in Hainault. I simple forgot to include it in the first post.
There are further details of the tracker http://www.overland-rovers.com/ralphs-pages/kit-a-equipment/190-gps-tracking-system.html I had it fitted on my driveway and I had a reconditioned unit which worked out at
Disco Matt:
I often wonder if they actually want the business where older vehicles are concerned. There must be more money for them in selling and servicing a new Rangie than there is in looking after a Disco 1. It'd explain them being unwilling to order small parts for you.
I only go anywhere near the main dealer for aircon-related stuff, otherwise it's the local independent specialist.
mike142sl:
Had a similar quote from my local dealer not so long ago.
DoubleTop:
that looks like a cracking unit and I'm liking the fact that it's no subscription as well.
Which device have you had fitted, I'm easily confused and wouldn't mind investigating a little more. Did having it fitted affect your insurance at all ?
Cheers,
DT.
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