AuthorTopic: castor correction arm warning  (Read 3522 times)

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Offline Tel

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castor correction arm warning
« on: June 14, 2010, 15:26:34 »
well after a spot of playing at harbour hill on sunday i noticed the steering felt abit funny so i had a nose underneither anyone notice the problem



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Offline jay2578

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Re: castor correction arm warning
« Reply #1 on: June 14, 2010, 15:55:59 »
Yep, that`ll do it!! :shocked:
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Offline Tel

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Re: castor correction arm warning
« Reply #2 on: June 14, 2010, 16:14:59 »
ive sent the company that made them for me an email as i wasnt impressed to see that happen could have killed my whole family if i was on the motorway

will see what he has to say about it before i name and shame
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Offline Highland_Defender

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Re: castor correction arm warning
« Reply #3 on: June 15, 2010, 20:47:42 »
Ouch, glad its not me that supplied them.

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Offline Tel

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Re: castor correction arm warning
« Reply #4 on: June 16, 2010, 11:19:38 »
still no reply even after calling him and asking him to look at the email
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Offline Disco Matt

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Re: castor correction arm warning
« Reply #5 on: June 16, 2010, 12:50:57 »
I think my next move (after replacing them with some decent quality parts, or even standard arms and castor correction swivels) would be to take the faulty component to a qualified fabricator and ask them what they think. A written report stating that they're not fit for purpose would be a good starting point if the supplier continues to fail to reply.

I don't think it would be unfair to name them either. Whatever they do now, there is a fair chance that other people are driving around with potentially lethal parts made at the same time as yours (if it's a bad batch of steel, or bad welding, or whatever, it is unlikely to only happen to one part). They should be warned before something goes horribly wrong. If the supplier comes back with a solution you're happy with then you can mention that too - I think anyone else with parts from the same batch would be justified in asking for theirs to be checked with X-rays or ultrasound and replaced if not up to scratch.

They have already made the error, what matters now is how they deal with it.
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Offline Range Rover Blues

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Re: castor correction arm warning
« Reply #6 on: September 10, 2010, 13:59:54 »
Well I'm an engineer and I think they are utterly shocking.  I doubt very much testing was done before they went on sale.
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