Chat & Social > The Bar - General Chat
Card fraud
Disco Matt:
Just happened to me - or rather I just spotted it. Someone used my card details to pay £14.99 for "unlock" (with a number after it) on the 30th, which from reading around looks like a phone unlocking service. I have never paid for phone unlocking.
Thing is, they used it via Paypal. I have Paypal but it comes from my bank account via direct debit, so I spotted this pretty rapidly! I've just been to the local bank, cancelled the card, and got their fraud squad on the job.
V8MoneyPit:
--- Quote from: Mark_Solesbury on December 27, 2009, 21:15:14 ---PCI is the magic word.
To meet PCI regs, one thing they cannot do it write the number down - Thats a big no no.
I always get suspicious is the person on the phone is blatantly scribbling as you talk.
--- End quote ---
The details can be 'stored' as long as security measures specified by PCI are in place. This allows for transactions that cannot be processed at the time of order.
I really don't like it when companies take your money immediately even when there will be a delay in supplying the goods or service. Many of the online processing facilities force this, although many use pre-authorisation and only complete the transaction when the goods are supplied.
I don't know how the LR company concerned process their online card transactions (that is the only way I've ever used them), but handing your card details over the phone always carries a slight risk of the person at the other end being dodgy. In this instance, the company is not carrying out the fraud. It seems their systems had been hacked in some way and they have sorted this.
denviks:
well it looks like ive been done aswell..............had the call from my bank last night......
vodafone top ups. looks like £100 worth before they stopped it.
i should get my money back with any luck. but now got to wait for a new card to come through. not had post in over a week so not going to arrive anytime soon....... :(
Disco Matt:
HSBC sorted mine out pretty quickly, I've already been refunded and my new card arrived last week.
I note that the company hinted at above offers the option of paying via Paypal. If I have to buy anything from them I'll be paying that way in future.
arrolman:
Hmm, I got done on Friday! Tried to buy something from Apple online store then £30 02 topup. Funny that theres people mentioning landrover shops, I've only ordered from these places in the last month with my card, bit suspect to me. Can someone PM the name of the company they think might be involved??
Cheers,
Iain
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