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Servicing

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Frankie-Boy:

Can anyone enlighten me as to the rules regarding servicing.

My wife's car is due a service and the dealer is set to charge us a humungus amount for its first service, I'm told that we can get it serviced away from a franchised dealer if we want to but according to them we must use genuine parts to ensure the warranty isn't invalidated, however the service centre that we'd like to take it to says that provided we use parts that are up to a certain standard it doesn't have to be a genuine replacement.

Anyone shed any light on this, as we have a lifetime warranty on this car and don't want to lose it over a non branded oil filter or something similar.

ben-dent:
as far the company i work for sees it you can have it serviced anywhere and use, either guenuine or pattern parts, aslong as they are to the same spec as the manufacture we do services on 1 year old vehicles and use fram filters on them, and they dont invalidate the warrenty

LiftedDisco:
Hi Frank

Niki's Freelander 2 is on a lease deal and I didn't want to do anything that might be deemed as 'non-compliant' (ie costing me lots at the end of the lease) and their line was that it could be serviced anywhere as long as genuine parts were used - ie Landrover filters etc.

Oils etc are to standard specs.

Not sure if this helps in the light of Ben's comment!

Rob

Reaper:
I have worked in the aftermarket parts industry for 11 years and the bottom line as it stands at the moment is you can have your brand new vehicle serviced anywhere you choose as long as the parts used are OE quality and the correct Procedures are followed.
Its all about the Block Exemption rules, of which you can read more below.

http://www.r2rc.co.uk/landing/index.htm

Frankie-Boy:

Hmmm, still a bit confused really, cant decide one way or the other here.  :(

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