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BT Home Hub!!!!!!!

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marjan:

--- Quote from: Suvvey on September 08, 2009, 18:06:55 ---Errrrrr aren't they still technically the property of BT and have to be returned when/if you cancel your contract? I know my old Wanadoo (orange) livebox is although they haven't asked for it back yet so may see if I can set that up again although I think they were meant to be locked to orange :evil:

--- End quote ---

No they are your property from day one of your contract.

Suvvey:
In that case does anyone want to buy an almost new Home hub?

No?

Didn't think so :doh:

Suvvey:
Got a phonecall today whilst at work to tell me that BT have carried out work to my line from there end and I should now be able to connect with no issues. I wasn't convinced as I didn't believe it was a line issue but thanked him anyway. Got home to find that absolutely nothing had changed other than if anything the ethernet connection seemed a little more troublesome than it was before. Running windows diagnosis on the wifi and LAN connections as usual came up with a different answer each time but all seemed to revolve around trouble connecting to the hub at all or acquiring an IP address. I think this is the crux of the problem as when connecting via the LAN it sometimes takes several attempts to even recognise I have plugged it in and sometimes it can't identify the network, but once connected it remains stable and has been connected for over 24 hrs without dropping. The wireless seems to have similar problems which are just made worse by the nature of wireless and what seems to be a 'twitchy' wireless card in the hub that often drops the signal and then it can't re-establishing the connection probably because of trouble acquiring an IP address.
I plugged my old Livebox back in today alongside the hub just to watch the wireless results on 'inSSIDer' and could quite clearly see a difference between the 2. I could recieve them both at -50dB but where the hub dropped out maybe 20 times other half an hour, the Livebox dropped it twice. Couple this with the ability to quickly re-establish the connection I would of barely noticed it infact I never really did.
So rang BT back up with no intention of putting the phone down without a new hub on the way :evil: It took another 48min and 40sec of negotiation where I was told I could absolutely not have a new hub without a visit from an engineer to confirm it was faulty. This of course would involve me taking the morning off work which I told them was not possible and even if it was I wouldn't of done it because of the loss of earnings. Also surely a hub costs them less than what an engineer would of done :doh: Told the by now quite upset girl in India that either I got an out of hours visit or a new hub or I wouldbe canceling the contract on the grounds of not recieving the service I am paying for. Eventually after speaking to her supervisor who then had to speak to someone else they relented and agreed to send me a Hub.

God I hope it turns out to of been the problem :shock: :oops:

Saffy:
you could try this:
http://news.bbc.co.uk/1/hi/world/africa/8248056.stm

Yoshi:
IIRC the people who make the livebox are the same people who make the home hub arent they???

Cant remember though lol

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