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Tyres where do I stand

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piggysteve:
Last Aug swbo took the defender for 4 new tyres, they were bought from a firm on the internet who use local tyre centres to do the fitting.
On Sunday I had a blowout and found that the new tubeless tyres had been put onto my rims with the old tubes. I now have a truck with no spare and another tyre going down
I've contacted the firm who are chasing the tyre centre.
The wheels are steel military, I had another firm who are open on Sun have a look, they said that the tubes should'nt have been fitted. Also they did'nt have a valve to fit my wheels which is probably why the old tubes were put back in.
As the title says where do I stand?

Steve

V8MoneyPit:
The first thing is to see what they come back with as you are doing. They might just get it sorted for you. It's their reputation at stake, after all.

If they aren't interested in sorting it out, try the CAB. They can answer most basic legal rights questions for free and point you in the right direction with regard to what to do next.

piggysteve:
I was wondering if it is legal for them to do it, if I'd known I would have bought new wheels if necessary but can't afford to now

trecfive:
Try a PM to Hi Q Lee, he is in the tyre trade and may be able to give you the inside story on tyre fitters duty of care. Me personly thinks the tyres should not have been fitted if they didnot have the correct size valves, an error on the company's behalf. Tubes in tubeless tyres in this instance was to try and not let the customer down, and it now has.Go back to the company and see what they are prepared to do, if nothing trading standards will be interested.

eugene:
if the tyre state that its tubless the no tube should have been fitted so the people how fitted then shoulnt have and they are responsible for the out come try trading standard because that could hadn a bad outcome and its there fault

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