Chat & Social > The Bar - General Chat
rac recovery a joke
Boggert:
Not with me, when the turbo blew, there was someone with me in 15 mins to confirm the problem and it less than 1 hour I was on my way home.
Range Rover Red:
On my first laning trip, nerves kicked in and I managed to drive about 7 miles in low box. :oops: :oops:. Tarquin overheated and dumped his coolant somewhere on the A1, but I managed to get him to the meeting point where he spent the day in the car park. (some pretty impressive photos of an impromptu water feature in my gallery).
We got the RAC out to bring him home, explained what had happened and that it was a 4x4 with a MAJOR problem with the coolant and that there was no way he was going to get himself home. Sure enough, we got the guy in the Tranny van who knew full well that he was wasting his time. Again, it was down to the politics of who gets the black mark for calling out the flatbed, which duly turned up.
dazzawhipple:
I will say i have had good and bad in the UK....AA the worst Green flag the best but here in wa absolute waste of time .......My pajero decided to manifest a petrol leak....RAC (Australian version) turn up and disconnects the fuel pump, starts it up with a massive backfire blows the MAF apart
My wife drivers the car home and smells petrol, we have a torrent of pertol running out off the tank straight onto the exhaust......RAC still accept no liability even they did say it was safe to drive
I wish there was a choice of breakdown companies..............
There is a moral of the story when I change the fuel filter remember to double check the fuel line connection even after doing 300km on a unsealed road............ :roll:
thermidorthelobster:
I've banged on about this before, but I had an "arrival" policy for the 101, which basically means you pay extra to get them to cover a vehicle over 3.5 tonnes.
So when it broke down, I told them I needed a big flatbed (the wiring had caught fire, so it was clearly not repairable at the roadside). Then spent the next 5 minutes arguing with them that I was covered even though I was over 3.5 tonnes; they said I wasn't covered, and despite it being their own policy didn't seem to know what the "arrival" thing was at all.
So then they sent a repair truck; he lasted about 2 minutes (long enough to take photos) and called base to tell them to send a big flat bed. Yes, that's what I said. Over 5 tonnes. Then I rang them back myself to make sure they got the bit about over 5 tonnes. They then told me I wasn't covered over 3.5 tonnes... it was like Groundhog Day.
Then of course a small flatbed turns up; it was smaller than the 101! He hangs around for 2 minutes (long enough to take photos) and calls base to tell them to send a BIG flat bed. Does this sound familiar yet? Guess what happens next... I ring them and they tell me I'm not covered over 3.5 tonnes! By this time I was getting a little tetchy on the phone.
Finally they send a BIG flat bed. The 101 overhangs a lot at the back but at least we manage to load the 101 on without his front wheels coming off the ground (just). The guy comments that it was only coincidence that he was in the big flat-bed - the RAC had told him to bring a normal size one.
Given their job is to recover broken-down vehicles, the one thing they seemed totally incapable of was recovering a broken-down vehicle. Go figure.
It's really quite annoying when you are deliberately paying extra for a particular service to have repeated, identical conversations with the people who you are paying this money to where they tell you that they can't give you this service.
Bishops Finger:
RAC are useless...IMHO....from experience...
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