Vehicle & Technical > Range Rover

Cracked windscreen.... Autoglass or RAC Auto windscreen?

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Jonny Boaterboy:
Well my windscreen has cracked! I think I may have had a small stone chip in the bottom right corner, and after this mornings drive to work with the heaters on full fan and full heat (with a 92 degree thermostat) it cracked  :doh:

My insurance has said I can use Autoglass or RAC Auto windscreens. I have spoken to Autoglass and they tell me they use the same manufacturer as Land Rover to supply them with a replacement windscreen and it is the same spec. (heated) minus the L.R. logo (which I could have at a additional price) They also tell me the workman ship is guaranteed for life so any leaks that occur they will fix.

I have not spoken to the RAC as auto glass seem to be o.k.

Is there anything that I need to check or make sure they do? Would anyone not recommend Autoglass? is a windscreen a windscreen or can you get good and bad quality. are there any types to aviod?

Thanks

Jonny

Yoshi:
Autoglass did me clio, quick simple and the girl on the phone was very very helpful!

Range Rover Blues:
Auto Glass are ok, but check they fit the trim properly as mine is coming away again.  If yours is a softie then it will take a couple of hours and have to go into the workshop.

thermidorthelobster:
Autoglass managed to break part of the window surround trim on my Volvo and showed no interest in getting it fixed;  I had to source the part, get it painted and even take the damn thing to their workshop to get them to fix it back on again.  Even then they didn't remount it properly.  Total waste of space.  Given their business is replacing windows, the one thing they were totally incompetent at doing was replacing the window.  Their customer service was laughable.

That said, RAC Auto Windscreens let me down years ago as well.  I'd favour RAC marginally, but if there's a third option, use it.

doda456:
My vote is Autoglass solely because they use decent pilkington/Landrover screens,  RAC make their own and as such the quality and strength is not really the same, as they are churned out for pence in India or some place like that.

This was told to me by a Autoglass fitter as he fitted a secondhand screen for me


Dan

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