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talk talk

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Range Rover Blues:
Still having trouble with them.

Basically it';s going to be the same with any "non BT" company, I have a line fault that shows up when it's most inconvenient and goes away during office hours.  If I make a 'phone call I can ususlly get connected, otherwise it's a total lottery (BTW if I have an assignment to be done I can never get connected, sod's law).

My issue with Talk Talk is that they insist it's a probelme with my firewall, or my software or the colour of my socks.  They won't admit it's a line fault because they have to Pay BT to come out, I don't know th eins and outs but I can't report the line fault to BT, Talk Talk have to do it and it costs them so they won't.

If I thought I could get the BT homehub to work I'd switch back to BT but I'll bet money I'll never get TV via broadband here.

Maybe one day we'll get offered cable [-o<

SimonHarwood:
One simple rule with alternative phone providers... Keep your line rental with BT. (Even though it may be slightly more expensive.)

If you do and there is a fault between the exchange and your master socket (inclusive) then you can talk directly to BT, who will fix it promptly. If you don't (and Talk Talk are especially bad in this respect) you could spend months without your land line until your phone provider agrees to report your line fault to BT.

karlo:

--- Quote from: Sider on January 25, 2009, 17:39:01 ---We had them for about 4 months a couple of years ago. Customer service was rubbish, internet, we only had about 20 days in the 4 months and that wasn't all that reliable, and even the phone line went funny.

Changed to NTL (now virgin media) and we haven't looked back since.

--- End quote ---

I've changed from Virgin media been with them for years with no trouble, but only running at 7-800 mbps some times it was slower than dial up, the line is supposed to be upto 1.0 Mbps.

they even cocked my direct debit up and disconnected me (long very irate story) telling me it was a line fault and kept bs me with bumf about line speeds which I already knew.

I'm now with Plusnet and did a couple of speed tests last week running at 1735 kbps.

strapping young lad:
yeh but virginmedia/ntl run on cable not BT line

my manager has the skytalk thing where sky does the phone line thing too and from what ive gathered he hasnt whinged about it and he likes to whinge

thing is when you pay 26 notes for phone, bb and sky it aint a bad deal is it

karlo:
Virgin media runs on BT lines as well as cable/ffibre optic

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