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Capital One Drop A Clanger!
Yoshi:
As some of you know me and Bettyblue22 moved house recently.
Well we went through all the motions about changing address everywhere, but a letter recieved today made me chuckle!
Its from Capital One and the first line reads
"Thankyou for telling us that you've changed your address. I trust that you've now settled into your new home."
You may think all this is normal and its a nice letter in your new home, except for 1 minor problem, they sent it to the old address! lol
landroverkeith:
;) nothing new there dan we moved into this house 2 years ago and both the mortgage companys send our posts to the tennants in the old house :roll: not sure how many more phone calls are needed to convince em
muddyjames:
I thought you were going to say you dont have an account with them!!! I love capital one letters. I know they are junk every time and go straight into the bin without even opening them up now.
JumboBeef:
--- Quote from: BadgersRover on December 12, 2008, 18:12:58 ---You may think all this is normal and its a nice letter in your new home, except for 1 minor problem, they sent it to the old address! lol
--- End quote ---
I had this once, with another credit card company. When I questioned them why they had sent a letter to my old address, they said they did it on purpose just in case my card had been hijacked and they needed to check I really had moved house.
Made sense to me at the time.
muddyjames:
--- Quote from: JumboBeef on December 12, 2008, 20:09:05 ---
--- Quote from: BadgersRover on December 12, 2008, 18:12:58 ---You may think all this is normal and its a nice letter in your new home, except for 1 minor problem, they sent it to the old address! lol
--- End quote ---
I had this once, with another credit card company. When I questioned them why they had sent a letter to my old address, they said they did it on purpose just in case my card had been hijacked and they needed to check I really had moved house.
Made sense to me at the time.
--- End quote ---
That is understandable I suppose because if you have genuinly moved house you will most probably have your mail being redirected to you.
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