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Virgin/TeleWest installation Problem

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Bush Tucker Man:
I've got a little problem.

We have a recently installed Virgin/TeleWest 'digi-box' in the 'family-room'/bar in our basement

I'm trying to persuade the (Toshiba??) VCR to connect to the 'digi-box'


During the installation menu, the VCR asks for the route of connection (Scart/RF cable/AV cables)
That's okay as it's Scart

However, the VCR then asks for a three digit 'brand-code' for the cable/satellite box

I've been on the phone for 30minutes to Virgin attempting to get a code from them, but the people at call-centre seem to believe that I want the PIN code for the set-up of the digi-box



So........................ does anyone out there know, or can suggest where to find this fabled 3 digit code for the dig-box??

It's a Samsung SMT 2110C

Thanks in advance

Drift:
Not sure if this is any help

http://www.samsung.com/global/business/telecommunication/productInfo.do?ctgry_group=14&ctgry_type=30&b2b_prd_id=116

Bush Tucker Man:
Thanks.
It doesn't really tell me what I need to know though.

I think I'll have to keep my eyes open for an engineer doing an installation around here, & ambush him (her) as he (she) return to the van

strapping young lad:
am i getting you right here?
the vcr wants the 3 digit code of the digibox? in that case what is the make/model of the vcr?  search for that plus the word CODES on the end in google.

waveydavey:
If you can tehn try just skipping that step; it's probably just for the remote control so as long as you have the remote for each box then it won't really matter.

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