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xbox-live (cant cancel)

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Edge:
Anyone else attempted to cancel their subscription ???????

Ive tried and tried..... even resorted to changing my credit card details to a fictitious number (they just switch it back to orig details when card comes through as declined and take my money anyway :evil:).
Credit card company tell me i have to fill in a dispute form in order to stop microsoft taking my money :evil: :evil: :evil:.

They also told me they are getting lots of disputes regarding xbox-live.
Now if the form is complicated and drawn out........ that will really top things off :roll:. (Can see a "had my card stolen" call being made).

sleeplessparadise:
I know a way for them to drop you like a hot potato...... use a copied disc you will soon be banned  :twisted:

carbore:
I remember the same problem.

I had too google for it to find a customer services number on the web or maybe on the x-box live site (it was a few years ago now) I then had to phone someone up with my gamer tag and my card number. Very unprofessional and had the whif of a scam about it, as in deliberatly difficult. I actually complained to the customer services perosn about the fact thet this was not a clear and simple process (unlike signing up !). If you do google of a number make sure you can find it on a trusworthy site like  Microsoft (oxymoron) as I bet that people are chashing in on the fact its not easy to find.

Good luck. Alternativley contact your credit card co, I bet they have had other people with the same problem.

Ps here a one of many liks about the pain http://www.eurogamer.net/forum_thread_posts.php?thread_id=75563

Thrasher:
I had wondered how MS continued to take my (legitimate) payments for live - despite me forgetting to update my CC details.....

KingWolf:
I had a probelm last year when Microsoft cancelled my subscription by mistake. Someone rang to cancel theres and mine got booted instead. Took ages to sort out and in the end I had to get a new gamer tag and lost over 3 years of achievement's and game saves.

And just to add insult I never even got an apology..!!!!

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