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Nasty letter from DVLA ...help

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datalas:
The trouble is that since moving down here I personally wouldn't trust the post office to put on a hat.  I think it's just generally bad timing on my part but they really are useless, I've lost more ebay auctions than enough, and those that have arrived have been sat on for six weeks [1]

The insurance and guarantee on the Royal Mail parcels is ridiculous, I *needed* some documents down here so they were sent next day by 11am guarantee service, they arrived three days later...  When I challenged this I was told I could claim the difference between regular posting and the guaranteed version back, so basically they get to charge you slightly more on the off chance they actually do their job right..

Anyhow, with the DVLA isn't there a local office you could pop to to sort it out ?  I've been told there's one in Portsmouth for example, it might be better if you can talk to a real live human being [2] and it might also expedite matters.





[1] Dual meaning intended, yes they've been delayed, but also have all the hall marks of having been used as a seat

[2] although, the chances of them working for the DVLA is rather slim

Terranosaurus:
IU had this a few years back, a quick call to the local office that had issued the notice sorted it out there and then on the phone.

Range Rover Blues:
Me too, sold a Capri last year, they guy who bought it I know but he never got the V5 back.  They let him surrender the raod tax when he sold it (abroad) but wouldn't let him tax it.  Now I have to pay the fine.

Aparently unles you get photograpohic evidence that you have nailed it to their foreheads, witnessed in triplicate, then the fact that you sent them the document counts for nothing.

Photocopy, registered post.

For now you'll have to ring them, as said there is no bit of the V5 for you to keep in case the DVLA turn out to be an incompetant bunch of (insert insult of your choice here), the responsibilty lies on the new owner to reaslise he hasn't got it.

Ja1983:
thanks for the support, fingers crrossed i get through to someone sensible.. there is another quirk.. i`ve looked at my insurance docs, and i got my disco the day after.. namely the 10/8/07.... so why are they saying they have infor that i was no longer the keeper on 02/08/07???!?

really annoyed over this, and worse still i`ve had to stew over the weekend because they are too slack to work weekends!
 :evil:  :evil:  :evil:  :evil:

watch this space...... :roll:

SHERMAN TANK:
Not sure you will get any joy will a phone call now. I just got stung for a car i sold 14 months ago with six months tax. I had no proof of the guys address aven though i had sent the V5 to DVLA. I had to pay £40 but was not allowed to disscuss the dispute on the phone it all has to be done via the ever reliable postal service.

Good luck but i can see you shelling out in the end.

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