Vehicle & Technical > Suzuki

Jimny panhard rod failure

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wheelspinner:
I reckon if it has been changed by the offending garage that it is now in the scrap bin.
You should write the garage manager a letter copying in Suzuki GB and the local trading standards.Be sure to send this via registered post or deliver it by hand as these letters have a nasty habit of "falling behind the radiator".
Explain that the part that failed was from a car that was under warranty and ask him to provide evidence that the part in question failed due to being tampered with and not through poor manufacture.
Explain that unless you receive a satisfactory response within 7 days you will take him to the small claims court (it can be done on line for £60ish ,you get the costs back if you win).Generally they offer you a 25- 50% goodwill gesture but accept no responsibility,tell them to "get bent" say you want the full 100% and some compensation for the inconvenience (a free service is always a good start) As evil goat says might not be the best idea to say you have been greenlaning it,but as Suzuki's are marketed as a "soft roader" then they should expect a certain amount of off road use and as such if they fail due to this then they are not "fit for purpose"and under the sale of goods 1979/2002 act liable for prosecution.
In other words if it is not meant to be used off road print a disclaimer in the brochure and dont show jimnys halfway up Mount Snowdon.
May be an idea to just put a general search into Google just to find if this has happened to anyone elses Jimny.Also search the recall lists from Suzuki for any recalls concerning this item.  

The missus is in the legal trade so if you need a bit of advice drop me a mail.

regards

Steve

rollazuki:
Above post sounds like the right kinda move.
I really cant see one failing under normal use.

Good luck
Rolla

glaggs:
I've heard of them bending when used off road on lifted Jimnys, but never heard of 'em breaking, mine have been fine so far despite my efforts to prove their limits

rollazuki:
Any news/pics?

Range Rover Blues:
Having been through it with the 'van last year I don't think trading standards will be much help becasue they don't seal with issues involving quite this much money, though I wouldn't say don't contact them, just don't be surprised if they can't help.

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