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Adrian Flux= Robbing scum

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frosty:
Imagine my surprise when i checked my bank account and found i was £180 down.. why was i £180 down? Because the robbing gits at Adrian Flux decided that although i didnt want to renew my insurance they did and 9 days after i had cancelled it they wanted me to pay for insurance i didnt want and didnt need! Oh how i laughed when the smarmy git on the phone informed me that i should ring back on the 18th and check my funds had cleared in there account and then they would kindly post me a cheque! Brilliant!
   
    Apparently because i didnt tell them within 5 days of my renewal due date they can do this, they sent me a letter saying this, and when did i get this letter? 4 days before my renewal date! pure frickin genius!

  What I have learnt from this is that because i set up a direct debit a year ago with the credit agency to pay my last lot of insurance in 3 goes, they can then re-set up the direct debit willy and indeed nilly!

  I have had nothing but bad experiences with this lot, although im sure lots of people get on fine with them, but me, i think there conning b*****ds, and if my missus hadnt of talked me out of it there car park would have been knee deep in 30 tonnes of industrial waste!

   Ah rant over!

   Cheers, Rob

thermidorthelobster:
They're wrong I think.  If they've made an error with the direct debit, then you should get an immediate refund.  But you need to talk to the bank.

http://www.bacs.co.uk/BPSL/directdebit/generalpublic/yourrights/


--- Quote ---If an error is made by the organisation or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid.

If any payment is made in error, you should contact your bank or building society who are responsible for giving you a full and immediate refund - even if the original error was made by the organisation collecting the payment.
--- End quote ---

thermidorthelobster:
...but I'd have a good shout at one of Adrian Flux's managers just to give them a reason not to do it again.  Otherwise they never learn  :P

Range Rover Blues:
You should try making a claim from them :roll:

Just ask RRR :wink:

beast5680:
i cant say i,ve had a problem with them and they made my insurance cheaper this year as well :D

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