Chat & Social > The Bar - General Chat

That RAC thing ......

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datalas:
You may or may not remember me making a passing reference to an incident with the RAC.

Well....


Got a letter from the NFU (the insurance company) this morning....

"The RAC have contacted us and informed us that the recovery was most likely in error and have, on this occasion decided to wave the charge for the recovery."

However...   they still want the call out charge because they did at least come out to the motor.... :(

Then, the NFU go on to say "because we managed to screw up the administration and handling of your complaint... erm... we'll pay that bit for you."

So in short......

RAC Baaaaaaad.........   NFU Gooooooooooood............

Wanderer:
I got 18 months free RAC off them when they messed up with my caravan saying it wasn't covered and leaving me in the lurch.
whether 18 months free is a good thing is another matter.

 :(
 Ed

strapping young lad:
i cant fault the NFU

been with them since ive been able to drive

mainly cos the local agent was someoen who lived in the village  :wink:

but i moved up here and could have moved insurance companies but chose not to.

Ben:
Got both the Passat and the Defender with NFU. They had the Disco before that was changed for the Passat. Excellent service - got driven into about 2 days after the policy started and had no problems sorting it all out.

Previous 90 was with them as well.

However, I've just insured the Series 3 with Peter Best, as they only wanted £113 - NFU was about £260.

I'm with the AA as well - called them out once for the Defender, and once for a friends ford fiasco. Absolutely well impressed.

RAC seem to be a bit less professional (hearsay from friends) than AA. I got LR Assist with the Disco, but never used it, and haven't used the VW assistance with the Passat yet. Maybe one day  :(

Cheers

Ben

Wanderer:
Ah but the AA are anti 4x4 which is why I am still with the RAC.

Ed

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