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MudRat:
Anyone else had poo service from 3mobile, mine is so bad (VERY POOR customer service No Uk call centres, Poo staff in the shops who cannot help and cannot be ars*d) I am now iwth Orange hope they fair better!

narked:
Had a 3 phone a couple of years back on Pay as you Go. They had one of these "top up within so many days or lose your credit/get cut off" things in the agreement. The day before the deadline for me to do it, I tried about 10 times to top up, but it wouldn't let me, so I chucked the phone and won't consider 'em again.

smo:
Orange are excellent, their customer service is top notch, i also use O2 a fair bit (swap between them each year) and they are pretty good too :)

CaptainColourful:
I had an 18month contract with 3. After it ran out I shopped around and got a decent offer from both Carphone Warehouse and Vodafone... Voadafone shop told me to ring 3 service dept and get the wotsits number ( sorry forgot the techy name for it ) to be able to keep my phone number the same.
The guy at 3 asked why I was planning to leave, I told him I had a better offer and he matched it there and then ... new phone, equivalent contract to flext35 and a discount too. I would have been daft to change.
The downside is that I have had probs with the phone ( Sony Ericson 800i )
The only way I could get it fixed was to take it to Carphone Warehouse for re-programming, they have a deal to fix 3 phones under warranty. I still believe that I should have a replacement though... but the actual deal from 3 was the best I could find at the time.

I agree that the asian call centre is a pain, although they did sort me out in the end.

MudRat:
My sony erricsson [!Expletive Deleted!] up, they refused to replace it, fixed it, still knackered, thats why i am out!!!

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