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problems with BT...now sorted.... No I spoke too soon

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the loon:
Is any one on BT yahoo having any problems with the web access and BT yahoo accounts  :?:  :?:  :?:

Cassillis:

--- Quote from: "the loon" ---Is any one on BT yahoo having any problems with the web access and BT yahoo accounts  :?:  :?:  :?:
--- End quote ---


Nope fine here.  8)

the loon:
well after nearly 4 hours on the phone problem sorted...
They had canceled my broadband and put me on pay as you use which I hadnt used so they had then decided in there wisdom to cancel my whole account.
Upshot is though after complaining and thretening to cancel my account I'm getting a £5 a month discount on my package and a free BT home hub jobby
Plus I managed to cook me tea while on hold to with BT...
Not much of a feat you may say buit considering I made ...sausage(x2)...egg...mushroom ...fried bread...tomatoes...and chips(from real potatoes)

 :roll:
Oh and fpound out that if you have ANY BT customer service issue and dont want to speak with umpah lumpah land call centre ask for UK TRANSFERS to get to speak to someone in the UK call centre
 :wink:

markyd:
did you manage to get the phone that goes with the hub?? i thought i had ordered it with my package, then they tried to charge me £50 for it... needless to say i complained and got it free...never get things right first time!!

bilge rat:
yep ,having probs. cant access mail. phoned them they say they have major fault and should be sorted within the week ?. alan.....

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