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wot r my rights

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blackbob:
bought a phone from phones for u for my son last wednesday he just rang to say its gone t*ts up low battery life and has a built in ipod and when he switches off ipod he has to remove battery to reboot phone to access any other service on it
question is can i insist on a replacement

smo:
yes or refund under the sale of goods act 1979

blackbob:

--- Quote from: "smo" ---yes or refund under the sale of goods act 1979
--- End quote ---



tks any idea which web site i can print a copy from

Evilgoat:
Yes

Take it back, they are actually pretty good compared for CarphoneWhorehouse

Priglet:

--- Quote from: "blackbob" ---
--- Quote from: "smo" ---yes or refund under the sale of goods act 1979
--- End quote ---



tks any idea which web site i can print a copy from
--- End quote ---


try consumer direct

http://www.consumerdirect.gov.uk/your-rights/fs_c04.shtml

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