Chat & Social > The Bar - General Chat

Odd pricing and payment method

(1/3) > >>

bullfrog:
Went to MM4x4 today to collect order placed yesterday over phone.
I was told I could not pay by card over phone if I was collecting . Fair enough I thought.
I said "what is the total price please"" . Chap on phone says " "£300:26 please" I say " is that inc vat" he says "yes".

Drive up(140miles) as I was collecting a cage I won on ebay2 miles down the road.
I go into MM4x4 and say hello mr "" here.
"oh hello I will just sort your order"
Was told it would be ready on phone!!
"can I borrow your phone so my wife can pay for goods on card"
"sorry sir we cannot do that" said on phone yesterday that would be fine !!!
Lukily my father who came to help with cage had £300 on him

"That will be £352:80 please"
"I am sorry thats more than you quoted me on phone. "
"its plus vat sir"
"you advert says inc vat"
"Thats different."
" well I am not very happy about this"
blah
blah
blah
blah
Boss then says he will Knock £25 off to meet me half way.
Total bill £323.43
I added prices in magazine up when I got home

£331 in vat !!
Where they got prices from I dont know but at least they were wrong to their cost !

smo:
Its things like that which make me lose my rag with companies, if they print a price in a magazine, then its that price and it gets my goat when they stuff up and try to overcharge, or claim they quoted without vat or somthing similar.

bullfrog:
It annoyed me that they messed me about re the credit card then to mess up the pricing really got my back up.
I know I was there anyway for the cage but its the principle.
I have bought 3 kits from them now so they have had a fair amount of business from me.
I even said this and they said sorry but still expected the money !
I know I made out of the deal but I will think twice before ringing them again !
Shame really.

Edge:
Was the ADVERT price for Internet purchases only :?: . If not i'd be inclined to talk to the company director.

Safe option would be to deal with muddyweb at Devon4x4 in future

beast5680:
i,ve heard some stories about MM but speaking from personal experience i,ve never had any problem with them apart from a steering box which they sorted out no problem if a little slow

Navigation

[0] Message Index

[#] Next page