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Mountain Bikers

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wing nut:
i would have thought they could tell by the bikes serial number  :?:

Plum:
I know this may sound a bit simple but are u sure there not just locked off ? ?

mark.yellow.series.3:
a hammer is also useful for such faults.

Littledan:
are these singlecrown or dubble crown folks?

undo the bottom 2 bolts under the folks, then undo the top screws which ajuststhe travel, then pullapart from the shock and folk, they should slide apart pretty easy, if they are spring loaded then just becareful, butshould shoot liek a gun lol, then clean it up re grease themand put em back together,DONT!!!! use WD its takes all the grease out and then theydry up and wont well smoothly

dan

alaric:
First stop would be either the shop you bought them from or a good local bike shop, as both will try to get them fixed under warranty.

You don't say which model they are - this would have a large bearing on the possible faults.

If you don't get any joy with the shops, give Tim Flooks a call at TF Tuned Shox. He is very helpful, and will usually give good advice over the phone without trying to extort money from you!

TF Tuned Website

You may also be able to download a service guide from the SRAM/Rock Shox website

Alaric.

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