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ebay help

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strapping young lad:
i sold an item to a person and gave positive feedback as the money was transferred within the hour (paypal)

however when i ask about my feedback (i hadnt had it for 2 weeks, and i knew the guy had the item i sent) he said that he thought i charged too much for the postage and would put this as negative feedback and said if i really wanted to, to put this on or leave it completely

i think this is really unfair (it was a landrover item and i dont think he is a mc member)

ive contacted ebay about it, is there anything i can do?

im really peeved about this guy's attitude.. it stinks

Colin 009:
tell him to go fly a kite,

if he thought the postage was to much tough, as he bought it he ageed to the contract to buy.

paul_humphreys:

--- Quote from: "strapping young lad" ---i sold an item to a person and gave positive feedback as the money was transferred within the hour (paypal)

however when i ask about my feedback (i hadnt had it for 2 weeks, and i knew the guy had the item i sent) he said that he thought i charged too much for the postage and would put this as negative feedback and said if i really wanted to, to put this on or leave it completely

i think this is really unfair (it was a landrover item and i dont think he is a mc member)

ive contacted ebay about it, is there anything i can do?

im really peeved about this guy's attitude.. it stinks
--- End quote ---


There is not a lot you or Ebay can do about it. This why I do not leave feedback untill they do.

Paul

v8kenny:
Feedback on ebay is entirely voluntary
I wouldn't bother pushing too hard for it here cos it sounds like he will give you an unfair neg - I assume your postage costs were listed on your auction therefore if he wasn't happy with cost then he shouldn't have bid
At least you got your money (unless he tries a chargeback since he paid by paypal   :shock: )
I hope you have proof of posting ! (if so keep it safe just in case)
If he does neg you then you have the choice to leave a reply - just give a factual response and others will see your neg was unjustified
Ebay won't do anything unless his neg uses bad language in which case you can have it removed
I would move on and forget about it - in the future NEVER leave feedback for a buyer until they have received goods and have left you feedback

discograham:
just to echo what others have said... never leave feedback first if you are a seller... the general rule is that buyers leave feedback when they have recieved the items and are happy with the transaction... then you as the seller leave like for like feedback...  pos for pos etc... you do still get some ar**holes about though....

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