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Be wary of Paddock Motors!

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simdeb:
when we were goimg to the alps we took a list to paddocks of bits,  they were very helpful and told us not to bother with certain bits as they were expensive and probably wouldn't need them,  they said they could post them by UPS for next day delivery we would not go anywhere else, got a landrover spares shop 1 mile from home but prefer to go about 15 miles instead.  as a woman who fetches spares for the disco they are not patrenising when i ask them questions but i find them very helpful.

DEBBIE

TimM:

--- Quote from: "simdeb" ---they were very helpful and told us not to bother with certain bits as ............wouldn't need them,
--- End quote ---


Same here, last thing I ordered was a kit and they took out the bits that I didn't need - and charged me less, this brought my order to less than the £50 (for free postage) but they sent it free anyway  :D

It would seem that nearly every topic that someone says "where can I get ........" Paddocks name always gets a mention, from very satisfied customers.

richardb:
I've always found them very helpful, even when there's been queues out of the door they've always had time to explain & check that every thing is correct.

I would go back to the credit card company, if the transaction is not yours then they are duty bound to refund the money, they have ways of checking when & where the transaction was logged.

Richard

Rangie3.0LtrDan:
Well after another phone call to Paddocks it would seem that their merchant banking system (streamline) automatically takes a £10 payment from your card and repays it a few days later (6 days on and still waiting).  There is no warning on Paddocks website and they cant see what they are doing wrong by not informing people of this  :cry:  Now the amusing thing, the payment i was originally making was declined because of this £10 payment thing!!!!!!!!!!!!!

Rangie3.0LtrDan:
Forgot to add, they say this is the new system which they have been using since June, but i purchased a part from them in October (swing away wheel carrier) and it didnt happen then?

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