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The AA

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Mac Dexx:
My tale is this,
Left my house in wellingborough last saturday to go to Taunton in Somerset. Got as far as Oxford and I heard a loud grinding noise from under the bonnet. Imediatley pulled over to have a look, I couldn't see anything obvious so called the AA. They tolled me that they were sending out a local approved garage to have a look instead of an AA van. I wasn't quite sure what to think of this but said ok anyway. The guy came out in a tow truck had a quick look and said nope note sure what it is, we'll have to tow it. As I don't have relay on my AA membership, three kids and SWMBO  in the car I reluctantly forked over the £150 to get home. On inspecting the truck this weekend I've found that it was just the alternator pully bearing at fault, which I could have got home with even if the guy had cut the belt. The guy that trailered the car home kindly informed me that he is actually in the army and only does this as a part time job and he isn't a mechanic in the army.

My question is, do I have a case to try and get some of my money back as I think if an AA guy came to look at it he would have tried harder to find and fix the problem.

I'm in no way slagging off the AA or the guy himself but could have done with spending the £150 on a new alternator rather than lining the garages pocket.

Thrasher:
Ring 'em and comlain. You won't be any worse off. I seem to recall Darren (Datalas) had a similar issue....

isle of man:
your wasting your time the aa as we know it has finished, they have just made 430 patrol men redundant including the one and only representative here on the isle of man.
this is all happening on the qt as there intention is to sub contract the recovery side of things. this is what happend to you.

landraver:
So what did you get for your AA membership? Absolutely nothing! you could have called a local emergency garage and got the same service & for less money I'm sure. You've got to give em hell Macc :!:

dave_2A_2.25Turbo:
The kicker is that although the AA have shed lots of jobs, they've still got the vehicles - not only are these not productive, they are costing a fortune in garaging charges (since the current ownership has asset-stripped the companyand flogged off the land and buildings).  Most employees are waiting to be offered a golden handshake

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